People's Credit Union Memorial Blvd, Newport

I would never recommend this bank to anyone. They can’t always deposit your checks even if you have enough money in your accounts to cover them, sometimes when I deposit a check they don’t even deposit it into the correct account so I have to keep a close eye on every transaction. On top of all this, the Newport branch is unbelievably slow and incapable. I could go on and on about every inconvenience even though my husband has had accounts here his whole life. They have harassed him in the past about something as small as a $25,000 auto loan when his income at the time was well over $100,000. Coming from someone with a large business and multiple investment properties to deal with, this is not a great bank to use. My husband and I are forced to close out our accounts because we need a bank that is able to work with us on these simple tasks and while I am closing my accounts, I can hear one of the employees in the other room saying “good let her take her money” and laughing. So it would seem they are not looking to keep members or acquire new ones anyway. Zero stars would be the appropriate rating for this bank.

Usually the attractiveness of a credit union is the smaller size, member owned, quality customer service, but People's has none of that. Living in the 1900's not being able to wire money for members is ludicrous. Not even when you offer to pay a fee will they wire money. Its 2021, get your stuff together and become a full service financial institution! There's a whole world wide web out there banking is done at the speed of light...except at People's.

This is the first place I went to open a checking account when I moved to the area. The branch manager, Lori, is a consummate professional, dedicated to delivering the best possible service and providing creative solutions. The other professionals at this location, Jill, Stephanie, just to name a couple are amazing. Everyone always has a smile and does their best to be friendly and helpful. If I could change one thing, it would be to add push notifications to their banking app. This has zero reflection on the bank's service and stellar staff. Keep up the great work! Thank you.

I have been a member since 2008 and the lack of locations is frustrating as it is but I stayed with the credit union due to loyalty. Today however a women named Nicole who works in the Portsmouth office was incredibly rude to my mother who went in to pick up checks for me. I am appalled at the way this was handled, even by upper Management after I expressed to them what had happened. I will be changing banks and will be telling all local friends, businesses and officials of the poor service and unprofessional behavior.

Took 30 min to deposit two checks, worst wait time I’ve ever experienced at a bank and I’m glad I don’t have an account with them

GOOGLE REVIEWS Most relevant Wahab BAri Wahab BAri 7 reviews a minute ago I got auto loan from this bank. I never made late payments never once 60 days or above. They reported to credit bearues im late on my payments 60 days or more i paid my loan off october 24 2018. Today is dec 2 2018 still shows on my credit report i owe these fools $16100.fix my credit report errors idiots. A.S.A.P PLEASE

An absolutely awful bank will never do business with them again been having financial problems and couldn't even give me a break nothing and ignorant over the phone they ain't nothing but a loan shark with Bank in the name I would avoid this company at all cost.......

Avoid Auto Loans/ Auto shopping here...terrible customer care/customer treatment..i got ripped off extremely bad from a car dealer and somehow they approved a loan DOUBLE of what the car is worth and they dont care if the dealership falsified your income to get you approved for such a crazy loan that wouldnt be approved any where else...They might have an underwriter who is in cahoots with all these sketchy dealers...Spoke with Lisa(Manager) told her my situation and what happend & she proceeded to call me a LIAR & that the value of my car should higher....STAY AWAY FROM PEOPLES CU & STATELINE SUBURU, & if you decide to work with them read EVERY line and dont sign even if they pressure you or try to make sense of the situation

Always the kindest, friendliest and most helpful people I've ever banked with. Professional, articulate and supportive, as well.

Trash bank, manager called me a loser and said she was happy I got charged fees