People's Credit Union E Main Rd, Portsmouth

I was referred to Peoples Credit Union after our first year in business and at first we were very excited to open our first business checking account with Peoples Credit Union. After over two years of being with Peoples and dealing with the awful hours of operations, unhappy staff, outdated atm machines and mobile banking services and support that did not work properly we came to the conclusion that this bank is not working out. During this epidemic of Covid-19 most businesses and banks are trying to take the right precautions and sefety measures so that they can open their doors for customers/clients. The Peoples Credit Union branch In Portsmouth and other locations that I am aware of are one of the only banks that are not allowing customers to come inside even with an appointment. So far they will only talk with us over the phone or through the drive through. This lack of effort and interaction seems like an excuse to not have to deal with people Therefore, We have no other choice but to close our business account and start fresh with a new bank. They could not help us at all financialy. Any time we wanted to sit down and discuss options in the past we felt rushed out the door with know answers. Recently we tried to make an appointmnet to sit down and talk with the bank manager. They gave us a card at the drive through and told us to call first thing in the morning. It took till 3:00 pm for her to finally get on the phone with one of us only to tell me " sir can I please call you back in 10 min I have another customer I need to take care of" we did not hear back from her for another two days which then was a mid saturday afternoon unexpectedly. She must have forgoten about us or put us on the bottom of her important list because last I checked I thought We were customer's just like everyone else. We our very unhappy with this branch and disapointed in Peoples Credit Union. We were hoping for more options and customer support. Instead we recieved a regection phone call for a business line of credit for a small amount $5000 not $50,000 - but $5000 to allow a little breathing room for the business and a little peace of mind for our family. The call lasted a total of 3 min and know other alternative options were brought to our attention. We were told you can always try again in another 6 months to a year. Thats what we get for putting our trust in a credit union and working 10-12 hr days to make ends meet. Thanks Peoples!! We really appreciate all the help!!! We hope this review helps someone before they make the same mistake we did. Find a bank that will work for you not against you. Best Regards, JK

Great local credit union. I've been very satisfied with all the services they provide. Definitely recommended.

Another personalized neighborhood place. Staff are always helpful and courteous. Have never had a poor experience at either of their branches. Have been a member for 20+ years.

I have been with PEOPLE'S CREDIT UNION for years and never had a problem. They handle money like it is their own!

The new covid hours have no considerations towards people who work 9 to 5 I need to leave job site to do my banking.

Extremely slow service with only drive through open needs to open lobby for people wearing masks ASAP my bank trips shouldn't be 45 minutes in a parking lot...

Friendly staff and accommodating policies. I’ve been using People’s for years.

The staff is very accommodating, listens to your needs and welcomes you !