ValleyStar Credit Union Old Franklin Tpke, Rocky Mount
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Reviews
There are 10 customer reviews. Check out their experiences with this business.
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Donna Ingle5We have an account with her sister credit union in Hampton VA where we used to live. Our ATM cards had funny business going on on them so they cancelled the cards. We needed money so we went here to get some money out. They were so helpful with us that we are thinking about transferring our accounts from Langley federal credit union to valley star credit union. We are living up here so we should have a local credit union for our banking. Thank you valley star you make us feel better.
Response from the ownerHi, Donna. We're happy to hear you had a great experience with our service, and we would love to have you as a member!
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Jessica Hunt5They are human… relatable!! Everyone goes above & beyond to help & educate. Every time I call I learn something new & better ways to build my financials
Response from the ownerJessica, we are grateful for your kind words and 5-star review! We appreciate your membership and are proud to serve you!
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Donna Anderson1I've changed banks. Valley Star can not get it together!
Response from the ownerHi, Donna. We're sorry to hear that you're displeased with our service. We hate to see you go, but please know that we are working to make improvements and hope to help meet your financial needs in the future.
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Cherokee Native Man5The service is excellent, excellent customer service, excellent staff, and are very helpful. Also all the services they provide is excellent. I would definitely recommend this credit union.
Response from the ownerThank you for the rave review, Chase! We are proud to serve you and appreciate your membership!
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Phillip Pierce Jr.5Anita Jones provides top notch service and will make sure everything get's done properly and on time. Great job!
Response from the ownerPhillip, we're so pleased you had an excellent experience with Anita. Thank you for taking the time to share this! We will make sure to pass along your 5-star review to her as well!
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tammala leavelle1Online banking dont work....I had a problem out of town...800 has been busy for two day. Changing banks.
Response from the ownerHi Tammala, we apologize that you have been experiencing issues. We are troubleshooting the problem. You can also email us at [email protected] and someone can assist you with your online account access. We appreciate your membership and hope that you will allow us to continue to serve you!
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Bill Shively5ValleyStar CU is easy to deal with. The best financial website in town!
Response from the ownerThank you so much for the 5 star review, Bill! We appreciate your membership and are proud to serve you!
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Curtis Foley1This place has went down bad in the past year or so. I wish i could give zero stars
Response from the ownerHi Curtis, we sincerely apologize for the negative experience you had. We will have a team member reach out to you to help resolve any issues you still have. We appreciate your membership and hope that you allow us to continue serving your financial needs.
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Phyllis Lavinder5Such an asset to Franklin County! Have used the Credit Union for many years.
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Crystal Stanley5Very nice people here that are willing to help you with your needs
Response from the ownerCrystal, thank you so much for the kind words! We value your membership and are honored to serve you!
Business Info
1080 Old Franklin Turnpike, Rocky Mount, VA 24151, United States
Nearby Title loans in Rocky Mount
FAQs
1. What Can I Do to Contact ValleyStar Credit Union?
You can dial their phone number +1 800-475-6328. Another way is to complete an application via their user-friendly website and wait for them to contact you.3. How Do I Take Out a Loan from ValleyStar Credit Union?
You can head to their shop near you or request a loan on their website. It's worth noting that an instant installment Loan may suit your needs better. We suggest you weigh your options and make an informed decision.5. What to Do if I Default on a Loan?
Failure to repay a loan can lower your credit score. Contact the loan provider as soon as possible and see if you can find a solution.
2. How Do I Find ValleyStar Credit Union?
1080 Old Franklin Turnpike, Rocky Mount, VA 24151, United States is the address of ValleyStar Credit Union. Use online navigation services to get there fast.4. Is ValleyStar Credit Union an Agency or a Lender?
ValleyStar Credit Union is a Credit union. If you have no idea what type of loan you want, visit our website to learn about Fast Title Loans. With a focus on high-approval-rate title loans, it can also help you get all kinds of financial services.6. Are There Loans for Bad Credit From ValleyStar Credit Union?
Yes. Borrowers can also visit our website to apply for an online personal loan with bad credit through Fast Title Loans, which is a reputable loan services provider.