Tower Loan Airline Dr, Bossier City

I don’t know what all has experienced with the office, but I will tell you that Ms. Tanisha and now Ms. Amber have been beautiful souls! Again, I don’t know the positions of others but, as I talk to them they are pleasant and kind to understand the trying times that may come to pass. We all have issues, just talk to them and they’ll help!

I called in to make my payment on Saturday one day before my grace period ended normally they are open is Saturday from 8 to 12 but last Saturday they didn’t open at all besides all that I don’t think it’s fair to the customers to have to pay a late fee when you know that you where not open on a day you should have been I just feel it’s shady business

I had a existing loan with 2 payments left, I called in advance and ask if I could get 300 dollar and refinance my loan, they called me back and said I was approved. What passes me off about this so called loan company is they had to pull another hard Inquiry which brought my credit report down 4 points, then when I got there to fill out my paperwork they had it wrote up for over 1000 dolars with 26 months worth of payments with almost 500 worth of finance charges. I left then came back and paid off my old loan in full. What they did was very sneaky, greedy, and very unprofessional. I will never use this financial trap company again. They should be ashamed.

Would NOT recommend even to my worst enemy. Been lied to and threatened several times even with home visits from CHRIS. I had paid without fault for A YEAR then COVID hit and their ONLY option for help is to keep adding collateral and get more of loan which I refuse everytime. Once I pay them off completely I will NEVER do business with them again! The worst company I have ever gotten a loan from in the past 15 years.

When my husband and I purchased our wedding bands in March, we decided to utilize 0% interest financing to spread out our overall wedding costs as a way to limit the burden. We had not heard of Tower Loan prior to our jeweler's connection to them. Since then, I continue to be disappointed by their PREDATORY techniques. They call and mail loan offers frequently even though I've repeatedly asked for it to stop. They force you to pay in person each month if you do not want to pay a transaction fee per payment of up to 4%. And when I am forced to walk into their office to pay the account, they try to convince me that I need to take out more loans. Frankly, it's the worst feeling to have - thinking about all the ripped off people who take the money without understanding the consequences because the reps smile and ask nicely - and it's been five months of this. Today, when the woman at the counter asked me if she could give me money today, I calmly (but not happily) said "I'm standing here with my checkbook ready to make my payment, so no, I do not want you to give me any money today." She then quickly elevated the situation all the way to screaming. I explained to her that I'm fed up with their methods and she claimed that it wasn't her personally doing it so I needed to get rid of my attitude (you know, because I owe her something...who's the customer?). I asked her to bring those people up here then. I'm happy to talk with them directly. Then she tried to make me sit in a chair and wait for her manager, but that was when her manager walked through the door. When he asked what was going on, I explained my frustration and that she refused to help me. She adamantly denied it, of course. Another employee that witnessed the interaction asked for the woman to head to the back of the office and he took my payment. I could barely write the check, I was shaking so much. The manager, in his surely infinite wisdom considering he's a manager of a quick cash place, sent her back to the front counter as if nothing happened. She was back in her seat before I had even signed my check. This company gets one star because of their extremely poor customer service, predatory methods, and consideration only for the money they make and not for the customers they serve. I will pay my loan off in full well before they make a dime off of me and never look back.

They've been scamming people for years and the turn over rate is extremely high. They don't value customers or clients. Don't ever do business here.

I am not happy with the service from Zach. Took my information over the phone and put me on hold twice for 10 minutes each and then said he would call me back and never did.