St. Cloud Financial Credit Union 2nd St, Sauk Rapids

Today I went to the Sauk Rapids location at 10am there was only myself and one other vehicle in the lanes. I sat in my car with the window open ready to be helped or at least greeted for over 5 minutes and no one said anything to me. I left and went to the Sartell location where I was helped right away. Personally with having experience working at a bank myself and my coworkers always made it a priority to greet every customer as soon as they arrive and let them know if it would be a moment before they were helped. Not just left to sit there and look in the window like a lost puppy. It didn’t even look like there were employees there ready to help customers. Very disappointed as I have never had this kind of experience with this bank before.

The employees at SCFCU have always been so very polite, not just to me but without her people that have been in the bank. I have never seen anyone leave with anything less than a smile on their face. I'm sure it happens, just not when I've been around. I will continue to come here and tell my friends and fam. To come too.

I feel sorry for anyone who does not know about the St.Cloud and Sartell Federal Credit Union and the Sauk Rapids Financial Credit Union. It's a bank that goes out of it's way to make you feel like a member, not just a number. I am SO grateful to have this new Credit Union branch on the "east side", convenient to it's Sauk Rapids customers. They are friendly, available, helpful, and the bank is a beautiful addition to our east side and conveniently located on 2nd Ave.