SouthState Bank S Jacob Smart Blvd, Ridgeland
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Reviews
There are 8 customer reviews. Check out their experiences with this business.
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GiGi Powers1The drive through is ridiculous 20 minutes sitting in line and only one car has left! You have got to do better it should not take this long for each transaction in the drive through.
Response from the ownerThank you for sharing about your experience, GiGi. We understand this can be frustrating on a Friday, and we do appreciate your patience as our bankers give each customer the time they need.
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Roxanne Warren2Tellers at the drive through have made errors multiple times. They don't greet you and when I told them twice that I was cashing the check they deposited the checks instead and then I had to wait an additional 10 minutes to correct the transaction. They have limited hours and you can not transact bank business efficiently.
Response from the ownerThanks for taking time to provide feedback, Roxanne. That is not the experience we want our customers to have. Can you email your contact information to [email protected] so we may have a banker contact you about your experience?
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Jeff Hupman5This review is more for a specific person than the bank as a whole. I was having trouble tracking down a tax form and I called the bank. My local office must have had their phones forwarded because I got Cherry at the Ridgeland location. I had never met her and, quite honestly, she probably had no real incentive to help me, but she did. She promised me she'd get back to me by the end of the day (this was shortly after 3:00 pm when we talked). I was not optimistic. She surprised me by calling back within 10 minutes or so letting me know she had found my form. She told me she'd email it to me within 5 minutes. Again, I was holding my breathe. She delivered. I got the form emailed immediately. I really appreciate Cherry. It's unfortunate that I've come to expect from larger businesses that an out of town rep will just ignore my requests for help, but Cherry did the opposite. She went out of her way to help me out even though I'll probably never set foot in her branch and I really appreciate that!! Thank you Cherry!
Response from the ownerThanks for taking time to share about your experience, Jeff. We are happy to have you as our customer and grateful for you taking a moment to leave us a review. We will share your comments with the branch staff.
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Andy Nash1Visiting in town and needed change to wash clothes. Forget trying to get change at this bank. No help, didn't care. You must have an account with them or your just out of luck.
Response from the ownerHello, Andy. We understand this experience was frustrating. Some of our branches are affected by the continued fluctuations in coin supplies nationwide and must prioritize requests for coin.
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david labelle3Just visiting, woman at desk for new accounts was rude and talked down to me. Not very professional.
Response from the ownerHi David. Thank you for taking the time to leave us a review. We'd like to understand more about your situation and have a banker contact you about your experience. Can you email your contact information to [email protected]?
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Gail Robinson5They are helpful with your accounts. I am informed with my bank card being over used making sure it is in my possession
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Savannah5Awesome bank, awesome customer service, convenient locations and every SSB I've been to is welcoming & friendly.
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Kim Burns2RIDGELAND SC SOUTH STATE BRANCH HAS 2 B ONE OF THE MOST SLOWEST BANK I DEAL WITH 😲...THEY'RE NOT FAST LIKE THE OTHER BRANCHES...
Business Info
10671 S Jacob Smart Blvd, Ridgeland, SC 29936, United States
Nearby Title loans in Ridgeland
FAQs
1. What Can I Do to Contact SouthState Bank?
One of the easiest way is to call their phone number +1 843-726-5596. Another way is to complete an application via their user-friendly website and wait for them to get back to you.3. How Do I Get a Loan from SouthState Bank?
You can visit their store or request a loan on their website. It's worth noting that a quick online installment loan may help you cover an unexpected expense better. We suggest you weigh your options and make an informed decision.5. What to Do if I Can't Repay a Loan?
Failure to repay a loan can lower your credit score. Contact the loan provider as soon as possible and see if you can find a solution.
2. Where Can I Find SouthState Bank?
10671 S Jacob Smart Blvd, Ridgeland, SC 29936, United States is the address of SouthState Bank. Use online navigation services to get there fast.4. Is SouthState Bank an Agency or a Lender?
SouthState Bank is a Bank. If you have no idea what type of loan you want, click here to learn about Fast Title Loans. With a focus on online title loans, it can also help you get all kinds of financial services.6. Are There Loans for Bad Credit From SouthState Bank?
Yes. Borrowers can also click here to apply for an online personal loan with bad credit through Fast Title Loans, which is an online platform specializing in loans.