OneMain Financial Van Dorn St, Lincoln

Horrible customer service. Takes weeks to get call backs, or they call you at the same time everyday after explaining those times don’t work. Worst experience attempting to get a loan yet in the last 15

Horrible customer service, never get calls back after they say they're going to call me back, applied 3 weeks ago and they are still "reviewing my documents"

You will be told and assured that you are approved aside from submitting one more thing…then they need another document then you are good to go…then another. You will be told you are all approved and good to go aside from signing paperwork then suddenly you’re not approved anymore? They ran 2 hard credit checks not just one because they claimed the first one had an incorrect social number. If you don’t want additional needless inquiries on your credit report and you don’t want to waste your time go elsewhere. I had to call for follow up and keep pestering to even get a response from them. It’s not an easy or efficient process and not worth wasting your time on.

I have been a OneMain customer for a little over a year now. I got my first loan with them when I was living in Texas. I had a great experience out of that office. I wanted to renew my loan and take additional funds out to consolidate some credit cards in an effort to improve my credit score. This was by far the worst experience I had. Carmen was the person helping me and I do not recommend anyone get assistance from her. It took 3 days just to get an approval and she was trying to push it out another day. There was no urgency to assist me. The only urgency she had was to push that additional insurance on my loan, and i wanted none of that. I had to repeatedly state i was not interested. When we talked about the loan terms she failed to mention the $500 processing fees. Thank goodness I read through the documents before signing. I felt mislead! I declined the loan, and I don't think I'll ever do business with onemain after this experience.

Poor poor customer service I wouldn't recommend them to my worst enemy they should be out of business

Great company. Very understanding and easy to work with. They changed my life. I will be forever thankful for them.

Liars and crooks If you have a vehicle loan with gap insurance they will screw you if you pay your loan off early regarding a refund on the gap It’s “supposedly” included in the payoff quote they give you Wrong! I’m filing a complaint with the BBB and my States Attorney Generals Office Consumer Affairs Division and request they be investigated for fraud Go elsewhere because these people are the worst

Applied for a loan then I called them for 2 days straight they kept telling me they would call me back. Never heard from them.

We don't feel like another number and we are not judged negatively by our situation. We received extremely fast and courteous service. Thank you Spencer and your team!

I got approved for a loan but after one paycheck stub i got denied. I get a weekly paycheck from my job. And i get about 40hrs weekly. I could have paid 2 months payment in 2 paychecks.