OneMain Financial S Euclid Ave Ste E, Ontario

Samantha and Monique are by far Thee Best loan specialists Everrrrr!! I love the communication they provide, commitment, and just over all their work ethic is immaculate. I really enjoy working with them, they make life easier 🙏🏻 Thank you both for such incredible service. 1000/10 would recommend this office!

I have been a client for over 10 years and Priscilla and her team are simply AMAZING! They have always reached out to me and made themselves readily available. I will always reach out to them first for my financing needs. Thank you!

Worst customer service, called the branch This morning regarding my issue. Was told to call back ob my lunch just to be told I would have to call back again later. I don’t know if they are short staffed but this is getting ridiculous!!

Don’t I repeat DONT EVER!! get a loan from this place. Very high interest!! Monthly payments go more towards the interest then the principal. You’ll forever be stuck paying these people. I’m glad I paid off my account. But of course they would screw my credit report by closing my account after it being paid off. And now I have a mark on my credit showing account closed when I clearly paid it all off. Worst experience ever.

I give this company a 0!!! I couldn’t give 0 stars...I got a loan and was told I was paying extra for insurance in case I lost my job and I got laid off twice and was denied the insurance coverage both times even though it was through no fault of my own and then I was offered a deferment for a payment to catch me up and was told it would go to the end of the loan I found out I was going to be charged the extra payment but it didn’t catch up my account so I looked into a payoff to close my account and found out after 1 1/2 years of paying over $200 a month I had only paid of $20!!!!! My balance was almost identical from the beginning and they won’t give me straight answers about why they change the subject and try to push me to refinance. This company is a joke and super predatory. I found my wife had a similar experience with them before we were together. They seemed legit before I signed the contract but found out it’s basically a scam they make it almost impossible to pay back.

After having a horrific week due to a horrible accident my father got in. I was able to finally make it in to finish the application process. Had all my documents with me and ready. Once everything was in Monique asked me to have a seat in the waiting area and that her manager just need a to approve that it will only take a few minutes. A couple minutes had passed, then I was told that it will take a couple hours because the district manager was in a meeting. Mind you this was at 9am in the morning. I called the office to see if there was an update around 3:30 pm. They stated that I was not approved. Would have been nice to get a call back. But something didn’t seem right. So I called the regional office to see what the issue was and from what they said everything in my application should have been approved and accepted. They asked if I would like to reapply through another office. I refused immediately!!! Thank god I did because I got a call back from Avant and they approved me in minutes, had the money deposited in less than an hour and a lower interest rate. Maybe if I was of Spanish decent I would have gotten approved!

STOP!!!!!!!!! DON'T DO IT!!!! THE WORST EXPERIENCE EVER. Blanca Xochihua is the most condescending, rude "branch manager" that I have EVER had to deal with. She speaks at you AND over you. You literally cannot get a word in edgewise. When you do get permission to speak, she constantly interrupts and will say "i am going to stop you right there" in the most condescending tone possible. She was of no help whatsoever and made matters worse in an already stressful time. The loan officers here make promises that the company cannot keep, and when those are brought to Blanca's attention, she just states that she was not there for the conversation so she cannot confirm or deny what was said. I am not sure how this woman was given a management position but it is concerning that OneMain has a representative that treats their customers this way.

Monique Duenas is very professional,patient and worked around my busy schedule. She was quick ,efficient, but explained the loan to me in detail. I highly recommend her. The interest rate is a little high, but I will be paying it off quick,as there is no pre payment penalty.

Everything was fine through the process but once I received the loan and I was having problems with my account I was left to fend for myself. I emailed Julie and the manager just ignored my emails. Mind you I was mainly emailing them through the process just to have a paper trail for a reason.

Very unprofessional, made me my husband and one year old daughter wait for about an hour when we clearly had an appointment and they helped other people that came after us first and not us , then last minute said i think we have to reschedule like come on be more responsible don't waist peoples time i definitely would not recommend coming here this happen around 445 pm till closing. spoke to some lady named monique and some blonde elder lady with glasses