Minnco Credit Union Credit Union Dr, Isanti

5 people standing behind counter, but only one helping customers, while several waited in line. Tried to make a cash deposit ($1200) but they wouldn't take it because I had $30 in quarters, and their COIN COUNTING MACHINE was broken.

Always taking out fees even though my account is setup not to. They then refused to reimburse all of it but only a small chunk of my money. As a single mother this is totally unacceptable!

I just wasted 45 minutes waiting to talk to Peggy (the only loan officer there today). The entire time we sat there, she continued to make small talk with an old lady in the office with her. She never let on that there was someone else waiting or made any indication that since their transaction was complete she should move on to the next customer. She just sat there and discussed grocery prices and drama between the customer's children. How disrespectful to everyone's time and how completely unprofessional can you be? If you can see you have customers and they can HEAR your conversation you should probably be respectful enough to move on. This isn't a social club or a therapists office. I can say I won't ever work with her on any of my banking needs due to the clear lack of professionalism displayed today. Thank you for wasting my afternoon.

Bank is ok but the debit cards are terrible quality and the magnetic strips wear off immediately. They charge for replacements and you have to go to the bank to get them. Then you have to wait for the only person that knows how to make them- if they are in that day. Ive had to manually key my card in for months now because the only time ive had time to stop in never coincided with the card maker. I cant even buy gas at the pump. Tried calling and just get told to go to the bank to deal with it. Annoying

I had loans through Minnco and had no problems. I've been a member since 1993 and I love the staff, they're always helpful and friendly.

I've been a member for about six years and they are absolutely the most friendly and professional people you could ask for.

This is a good company to bank with. They are very helpful and care like a family would.

I've been a member for 18 years. Always happy with service. Friendly professionals. Thanks Minnco.

Love this bank and the bankers. Always helpful always so nice!

Been happy to bank with them for over 15 years