Landsel Title Agency - Ft Myers Cypress Lake Dr, Fort Myers

Pam and Melody were great. We had a major hiccup after the closing. It was an issue not even related to them, but they worked tirelessly to resolve it.We just want to say thank you to the entire staff at Landsel, we really appreciate all of you.

We closed on a property recently. Early this month we emailed documents with Jessica. At the closing we learned several details that were not to our liking. The closer was very curt and got another woman to “explain” the issue to us. This woman did not say hello or unfortunately she just repeated what the other woman said. They took no responsibility for their failure at customer service and to communicate. Let me compare - we bought a house in a flood zone. Farmers insurance took their time and explained several details to us, mentioning that since we were new, we might need to know. Landsell didn’t do that. Their solution, after not taking ownership for not helping us out, was to delay the closing. They were rude. They Lacked customer service and the final touch? Several weren’t wearing masks.

Amazing title company, Have gone out of there way on all communication efforts. I highly recommend them.

AVOID this company at all costs - delayed and delayed closing - upcharged everything - hidden junk fees - no communication - lost documents causing undue delays and extra work caused by their incompetence - AVOID this company at all costs - they refused to pay vendors who then came after us for payment - AVOID

Great attention to detail. That is important in that business for sure.