GTE Financial Credit Union Starkey Rd, Seminole

Terrible service! I have been banking with GTE Financial for 13 years and have so many incidents of unprofessional service, inaccurate information, failure to reverse transactions which were flagged as fraudulent, failure to post funds to my account in a timely manner, etc. Not to mention outrageous fees! I have finally had enough and will be finding a new bank-- which is a huge inconvenience!

I don't care so much about the virtual vs. live tellers, but could you PLEASE bring back a drive-thru? I have a broken ankle & can't stand in line. No where to sit even near the line. I mostly do my banking online/atm, but on the few occasions I do have to go to the actual bank, it's a pain, even when my foot isnt broken. Listen to your customers!!

Stephanie was great helped me out so much and made it super easy.

Only used the physical location once as i do my banking online. The understaffed staff was very friendly, which made up for the understaffed-ness. The rate I got for my auto loan was really good though. Their system of retrieving money and banking in general looked a little odd though. Really I think they might be focusing a little too much in the online banking portion, and leaving their locations out to dry...

Dale was extremely helpful and able to answer all questions quickly and decisively.

Worst experience I have ever had at a bank. No live tellers, spoke to a "out-sourced" teller on a horrible live feed, and they would not cash a check to me until they spoke to the member who wrote me the check, just a awful customer oriented experience. I would never Bank here, if they paid me!

It's not just this branch! It's the entire organization that is horrible. If you're looking for a new bank? Be warned that this is not the one you want. I've been a member for over 25 years and every year the fees get higher and the service gets worse. I am all for technology and streamlining service. But this place is only concerned with cutting the staff to pad the executives pockets. And not investing in intelligent helpful tech but instead advertising to try and get more "members" so that they can generate more revenue. Absolutely terrible especially for a credit union. Sad part is is I even have a business account and have had a business account with this bank and this establishment is so terrible that I will be moving my business banking and personal to another bank. Do not bank with this company!

Very pleasant to have worked with Sheila,very friendly I recommend her to all customers.

I find the website extremely user friendly, the staff is always helpful, and then there is the fact b.c that they were willing finance my car after the "big name dealer" said there was No Way!!! I Love GTE!!!

Was excellent. Rose and the Orient Gary they was professional an a excellent helper.