Fidelity National Title N Clark St, Chicago

This review is specific to the location on Irving Park and Ashland. We showed up to drop off the keys for a closing later in the day only to find the office completely empty. Note all locations show their hours of operation as 8:30 to 5pm cst. We called the north Clark street location only to learn that they werent sure when anyone would be in that location. Note the keys were needed for a closing that very same morning, 2 hours later. We asked to speak to a manager, and, of course, they weren't in the office yet either. When our agent stopped by the office later in the morning to drop off the keys, he was greeted by an extremely rude and unprofessional female employee, that claimed they didn't hold keys (note, this was 30 min before the closing was scheduled). This was after the very friendly and professional employee at the 20 N. Clark street office told us they would be happy to the hold the keys at their location. The employee at the Irving Park/Ashland location clearly has no idea what she is talking about/doing. These people are disorganized, unprofessional, and sadly unavailable. We struggle to understand why an office exists on Ashland and Irving Park if there is not a single employee that actually works there / shows up when the office claims to be open. Will not recommend in the future.

Everyone who answered phone was rude and short tempered. No people skills

I like closings there, friendly, helpful and always got a snack incase your day is so busy you can't stop for something. Picked up my checks today no problem. Aaron Taylor Real Estate Broker

I’ve been here since 10:00 a.m and still sitting here at 4:55 p.m.This is the worst! The closer Kim talks with a attitude, An comes off as if she doesn’t enjoy her job. I’m just really ready to go home! Annoyed this wasn’t the experience I was expecting. Not one person came in here to keep me in the loop of what’s going on.

Best title company in town! Highly recommended

It was a long closing but the conference rooms are roomy and have conformable seats. Also the drink area is nice, tea, coffee and water available.

Past employer. Good place to work for in-house Counsel. No 70 hour workweeks and good people.

Had a closing here. Good staff. It was a bit crowded in there but it was the last day of the month so. Understandable.

Taina, has very helpful in getting me documents I needed to help my client close on their loan

Quick easy closing, very happy with service