Dollar Loan Center S Mccarran Blvd, Reno

Sometimes you come across customer service that greatly exceeds expectations. I was assisted by Tawnya at the Mira loma location and found her to be very welcoming and friendly to work with it. She certainly exceeded my expectations which greatly reduced the stress of having to get a loan. I was very satisfied and would highly recommend her and dollar loan center!

I was put on COVID-19 precautionary quarantine without pay by my employer after the first week of December. Missing two whole paychecks just before Christmas was looking to ruin my family’s holiday so i applied for a loan. They denied me, a returning customer, because my most recent check-stub was from dec. 11. They basically told me that as soon as i get my next checkstub (a week from this coming Friday) they will approve my loan... a week AFTER christmas AND on PAYDAY?? Ridiculous

I came in to the Mira Loma location the two ladies that helped me where very nice and polite. I needed help and even thou they informed me that they were unable to do a loan for me, I certainly can say they were very helpful and had great customer service. When I am able to come back I most definitely will be coming to this location. Thanks ladies for being so understanding and answering every question I had!

Angelica was horrible customer service. Purposely tries to find reasons to disqualify you so she doesn’t have to do her job. Would not recommend. Go anywhere but here.

Tawnya was both courtious and professional helping me in a trying time two thumbs up

Great people n the best service left money tree just because they can't compete with service or prices very happy

Fast and Friendly... Great rates.... I will be visiting with them again in the future

Yadira was fantastic and very knowledgeable and answered any questions and more. Thanks

Wonderful staff. It's my favorite DLC