Title Loans > Title Loans Near Me > Nevada > Reno > FreedomRoad Financial
FreedomRoad Financial 01
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Financial institution

FreedomRoad Financial Professional Cir, Reno

2.4
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(24)
Closed
SundayClosed

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    Reviews

    There are 24 customer reviews. Check out their experiences with this business.

    2.4 / 5
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    • c

      charles mcquaig
      4
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      I have had my bike for about 8 months now and I have not had any of these problems that I'm reading about, and every time I call in to pay my bill I might wait about 2 minutes to get a live person to help me and they are always pleasant.

    • A

      A Painting Fiesta Franchise
      1
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      Customer Service is very poor and Krista from management even admitted that customer service was really bad in Nevada and didn't know why. Something needs to happen and management needs to take action. KATIE Head of Customer of service does nothing...2 years of nothing and THEY don't report to the CREDIT BUEAU.

    • S

      Steven Urban
      1
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      Worst company ever. I don't think I have ever had a statement sent to me, the website is horrible and never lets me pay my bill, and when I call no one ever answers. Horrible company would not recommend it to anyone

    • F

      Frank McCollum
      5
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      I was surprised to see the negative reviews. I never had any issues at all, and when I called in today for the final payment, I got a human right away who was helpful and took care of my question.

    • B

      Ben H
      2
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      They charge a $5 fee for over the phone payments. The wait time to speak to somebody on the phone is rediculous and when you do finally get somebody, they tend to have an attitude. Rarely recieve statements in the mail.

      Response from the owner

      Hello, Ben Thank you for sharing about your experience with us. We apologize for your long wait time on the phone – we recently upgraded our website and due to certain technical problems with this launch, some of our customers have experienced longer than usual wait times. We recently brought on additional help to offer our clients better customer service with the additional call volume. Could you please call our Customer Service Teamleader at 775-562-3823? They will look into why your statements are not being received regularly. Thanks for giving us another try!

    • R

      Rick Spiker
      1
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      Horrible company to work for. Absolutely horrible. Customer service doesn't care what you have to say and doesn't do anything to try and help you. They have no guarantee on the title when you pay a vehicle off and are not willing to help you after a month and a half of not receiving the title. Do not deal with this company.

    • A

      Alex Palmer
      1
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      If your loan is paid off they will still keep taking money out of your account if you do not stop Auto-pay yourself....Takes them a day to take the $ but 10 - 15 days to return.....Never will use them agian.

    • J

      Jamey Frazier
      5
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      I've had a loan with Freedomroad for 4 years and never had any issues with them. So if you need a motorcycle loan look them up.

      Response from the owner

      Thank you, Jamey, for the glowing review. We look forward to helping you with your next motorcycle loan!

    • J

      Jacob Delvalle
      1
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      horrible customer service have been waiting weeks for a title for a paid off motorcycle and they still have no answers for me avoid them at all costs complete nightmare this has been with freedom road

      Response from the owner

      Hello, Jacob. Congratulations on paying off your motorcycle loan! If you have not received your title or have any other problems with your account, please Customer Service at 866-455-ROAD (7623) and ask for our Customer Service Lead Robin.

    • T

      Tw Landis
      4
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      I know this much, that the agent will be as helpful as the customer allows them to be. So customers, be nice and you'll be surprised how nicely you are treated in return!

      Response from the owner

      Hello, and thank you for your note. We really appreciate you as a customer!

    Business Info

    10509 Professional Cir # 100, Reno, NV 89521, United States

    Nearby Title loans in Reno

    FAQs

    • 1. How Do I Contact FreedomRoad Financial?

      You can dial their phone number +1 866-455-7623. Another way is to complete an application via their user-friendly website and wait for them to get back to you.

    • 3. How Can I Secure a Quick Loan from FreedomRoad Financial?

      You can visit their store nearby or request a loan on their website. It's worth noting that a quick online installment loan may help you cover an unexpected expense better. We suggest you weigh your options and make an informed decision.

    • 5. What Should I Do if I'm not Able to Pay Back a Loan?

      Failure to repay a loan can lower your credit score. Contact the loan provider as soon as possible and see if you can work out a new agreement.

    • 2. How Do I Find FreedomRoad Financial?

      10509 Professional Cir # 100, Reno, NV 89521, United States is the address of FreedomRoad Financial. Use online navigation services to get there fast.

    • 4. Is FreedomRoad Financial an Agency or a Lender?

      FreedomRoad Financial is a Financial institution. If you have no idea what type of loan you want, click here to learn about Fast Title Loans. With a focus on title loans, it can also help you get multiple loan offers.

    • 6. Are There Loans for Bad Credit From FreedomRoad Financial?

      Yes. Borrowers can also click here to get a personal loan online with bad credit through Fast Title Loans, which is a reputable loan services provider.