World Finance East 23rd St, Independence

Some of the best customer service I have ever experienced. I would recommend this place to anyone that needs to get a loan! Sarah is awesome as well as Alisha!!

I am always highly satisfied with Alesha and Sarah’s customer service. They always have positive energy and joyful attitudes making my experience worth every trip to pay my loan. Thank you World Finance

A very professional and helpful staff. Alesha was amazing and so helpful. Appreciated the simplicity of the process and how easy everything went. Very knowledgeable and explained every step. Thank you!

We went in to get information. There was only one employee, front right desk, and she was on the phone. If looks could kill, we'd be dead. It seems that she could not handle the job of dealing with actual customers. After waiting for ever and a day, she made it clear that she was on the phone with a potential new customer, and we were not to be privy to her telephone conversation. Talk about rude. She literally asked us to wait outside, so she could finish. It was freezing weather. After sitting in the car for 10 min. I went back in to see if she could give me an idea of when we could speak. I was not acknowledged at all. I stood there for a good 5 min. as if I did not exist. Meanwhile listening to her repeat back, what I would consider very personal, information from her caller. The total lack of care for me, and the security breach being commited, was enough to tell me that this is not a trustworthy, nore caring company. I left without so much as a glance, of this employee, in my direction. All I got was huffing and puffing as acknowledgment of my existence. It's called a "hold button" lady. What an utterly unbelievable way to deal with anyone, let alone a potential customer.

I have had my taxes done at this office several years now! I am very pleased with the service I get! Both Ladies are very friendly!

I always get great customer service from every employee. They are very knowledgeable, and are able to answer any questions I have .

great experience here! was in and out very quickly! extremely professional, definitely recommend!

The staff here is very helpful and friendly. They have helped me and my family out when we needed it.

The representatives how very nice and answer all the questions i had to the best of there knowledge if they didn't know for sure they would look it up and they reported on my credit score accurately

Worst place ever. They mess up my taxes and wont take the credit for it. Said they sent in the paperwork when they didnt. Dont ever go to this place If I could give them 0 stars I would.