Wings Financial Credit Union Northdale Blvd, Coon Rapids

Wings is an adequate credit union. They're very conservative about loaning money to members. They definitely do not go out of their way to help longtime members who've had a financial setback rebuild credit.

I went into wings as it’s a shared branch of navy federal. And the teller hailey purposely had me waiting in line while she had “computer issues” which magically went away once the other teller called me up next. She clearly didn’t want to assist me and as soon as I was called up she immediately helped the person behind me who was non person of color. I recorded the whole thing and will be making a formal complaint as well. Will upload video here if google allows. Just a heads up, this location/hailey is not kind to people of color. I’m not denying the possibility she had computer issues initially but it was clear from the video, she was stalling so that she wouldn’t have to help me.

There is this one tall guy i found at the counter and he was being a jacka**! Asking all the irrelevant questions yet he wasn't even the one even helping me. The ladies were nice.

Horrible service. Left messages 3 times about auto refinance. With No response back ever. 22 years banking there. I might go else where.

While I enjoy banking with Wings, this location is one that I will avoid even though it is the closest to me. Every time I come in (quarterly) to have a cashier's check written, I always have to interact with a really rude teller. After about a year of this, my recent entry to get a cashier's check (which I had more than sufficient funds for) was first greeted by a sigh as she was texting on her phone when I had walked up. When I asked some questions with respect to cancellation (I was buying a car that day and I had to potentially change the amount asked for), she impatiently hurried me through them and in fact made a clear error in the transaction that I had to return to have fixed. While I will continue using Wings, I will not visit this branch again.

T a car loan from this bank. It’s a pain to get a hold of anyone by phone. If you hit 0 to be transferred to anyone just returns you to the root automated and If you figure to get in line to speak with a rep - “We are experiencing a large call volume, call later.” And hangs up. If you don’t have your information handy like being out of town or accidentally threw the letter away with info needed to just make a payment. good luck chuck must be their motto Absolutely terrible and not up to date with the modern age and out of touch. I would recommend any other bank

I've been trying to get someone on the phone for 2 days to answer very important house closing and wire transfer questions for me and I keep getting hold music. I will most definitely be switching to a bank that actually answers its phone.

I wish I could give it a minus 5 star, horrible customer service, I have been visiting this location to make payments on a car loan and every time service is bad, staff is always rushing you out the door and act like they are too busy to listen to your concerns. Please find a different bank or credit union, this place is not worth it.

Hate to give this location a not perfect review but i called wings and they pulled my credit before asking if it was a salvage title. Then told me they don't hold salvage titles. That should be one of the first questions they ask. I have to go through a different bank now and ding my credit for no reason.

They are very helpful and answer all our questions. We have our car loans thru them. Amezing.