Title Loans > Title Loans Near Me > Florida > Temple Terrace > USF Federal Credit Union
USF Federal Credit Union 01
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Credit union

USF Federal Credit Union E Fletcher Ave, Temple Terrace

2.8
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(25)
Closed
SundayClosed

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    Reviews

    There are 25 customer reviews. Check out their experiences with this business.

    2.8 / 5
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    • P

      Paola Rodriguez
      5
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      Growing bank with great people! Tom Calvert is one of the most communicative and cheerful people I have had the pleasure to work with in my current role. I look forward to continuing to develop a great relationship with him and his team!

      Response from the owner

      Hi Paola - Thank you for taking the time to share your feedback. Tom is an important member of our team and we're thrilled to hear you enjoy working with him! Thank you for being a valued member.

    • z

      zahra akbari
      2
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      Why would they charge my account for 30 dollars when my balance is not enough. Other banks send you a notification before doing that, then you have time to deposit money to your account. So inefficient!!!

      Response from the owner

      Hi Zahra - Thanks for taking the time to provide your feedback. Our Schedule of Fees can be found here: usffcu.com/schedule-of-fees. If you have any questions, please give us a call. Thank you for being a valued member.

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      Tosha Johnson
      1
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      Some of these posts appear to be fake. I have consistently experienced poor customer service. Not to mention their fee schedule is ridiculous. I am not sure why I still have an account at USF FCU. I guess it is because I have had my account since attending college at USF. I believe It is time for change.

      Response from the owner

      Hi Tosha - Thank you for taking the time to provide your feedback. We apologize if our customer service has not met your expectations. We would appreciate the opportunity to speak with you about your concerns. Please send your contact information to [email protected], and a manager will give you a call. Thank you for being a valued member.

    • E

      Eric Franklin
      5
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      Recently bought a used car and the financing part was extremely painless. Vinh helped me through every step and answered all my questions. The entire process was extremely smooth.

      Response from the owner

      Hi Eric - Thanks so much for sharing this with us. We're glad to hear your experience with Vinh was positive and we look forward to continue to serve you in the future. Thanks for being a member of our credit union.

    • S

      Shakhawat H Tanim
      1
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      Worst Bank and service. They do not care customers. We have to wait for 2 hours for a service becuase the person in the front desk forgot despite we were sitting in front of her during that time. And they play football with you. We went to MSC branch they send us to main branch without even talking with us.

      Response from the owner

      Hi Tanim, I'm sorry to hear that you had an unpleasant experience. I'd like to help, but I need some more information from you. Can you please email [email protected] at your earliest convenience? Thanks, USF FCU

    • M

      Michael Manns
      1
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      Terrible customer service in the mortgage department. Won't return calls, never notified delays to seller or title company. Worst credit union I've ever done business with.

      Response from the owner

      Hello Michael - I am sorry to hear about your frustration. To clarify, you are the seller on a transaction and not a member of USF FCU. As a result, we are not able to speak with you in detail about this matter. As we've previously explained to you over the phone, you will need to call the buyer (our member) and/or the title company for updates. Thank you for your understanding.

    • S

      Sharnea Upchurch
      5
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      Thank you Kimberley for being understanding and considerate of my mistakes as a customer at USF FCU. Her voice is nurturing and she really made me feel important as I addressed my concerns.

      Response from the owner

      Hi Sharnea - Thank you for sharing your feedback. Kimberley is one of our many outstanding employees and your comment will be shared with her manager. Thanks for being a member of USF FCU.

    • S

      Scott Russell
      1
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      I HAVE HAD SEVERAL LOANS WITH USF FEDERAL CREDIT UNION A HOME LOAN THAT WAS PAID OFF IN JUST OVER A YEAR. A PERSONAL LOAN AND A VEHICLE LOAN. THE CREDIT UNION DOES NOT LIKE TO GIVE PAPER STATEMENTS FOR SOME REASON EVEN THOUGH I HAVE BEGGED FOR THEM A DOZEN TIMES. THERE ONLINE SYSTEM WILL WORK FOR A COUPLE MONTHS THEN I CAN'T ACCESS IT. I CAN NEVER REACH AN APPROPRIATE PERSON TO GAIN ACCESS TO ONLINE BANKING SO MY LOAN PAYMENTS ALWAYS END UP LATE AND IM FORCED TO PAY OVER THE PHONE AND PAY THE $20.00 OVER THE PHONE FEE. I RECOMMEND IF YOUR SEARCHING FOR A CREDIT UNION YOU USE A DIFFERENT BANK THAN USF THEIR FEES ARE HIGH CUSTOMER SERVICE IS HORRIBLE AND THE DEPARTMENTS YOU NEED TO GET ON THE PHONE ARE 95% UNREACHABLE.

      Response from the owner

      Scott - Thanks for bringing this to our attention and please accept our apologies for your frustrations. A member of our management team will be calling you to discuss your concerns and make sure you have everything you need to make your loan payments. She will also help you access your paper statements. Thank you for being a member of our credit union.

    • J

      John Garrett
      1
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      USF Credit Union used to great. Now they are totally rude and difficult to do business with. Bigger isn't always better and I'm about to be a former member.

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      Torch TV
      1
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      Don't get an auto loan from them! They will buy a $3000 insurance premium themselves and will add it to the total amount due which would also have interests on it. Looking forward to refinance elsewhere.

    Business Info

    7037 E Fletcher Ave, Temple Terrace, FL 33637

    Nearby Title loans in Temple Terrace

    FAQs

    • 1. How Can I Make Contact With USF Federal Credit Union?

      You can call them at this phone number (813) 569-2000. Or you can Visit its website and submit the loan form over the internet.

    • 3. How to Get a Loan at USF Federal Credit Union?

      To get starterd, you can Visit its website and submit the loan form online. If you are searching for online payday cash loans with same-day funding, you can select our lending service for more useful info.

    • 5. What to Do if I Can Not Pay Back My Loan?

      Kindly talk to your lender if you are struggling with the monthly payments. Different lenders have different policies of overdue payment. Please always check out carefully before signing any loan agreement.

    • 2. What Is the Location Of USF Federal Credit Union? How Can I Access It?

      USF Federal Credit Union is located at 7037 E Fletcher Ave, Temple Terrace, FL 33637. Kindly refer to the map and find the best way to access this place.

    • 4. Is USF Federal Credit Union an Agency or a Direct Lender?

      USF Federal Credit Union is a Credit union. To bring you a digital loaning process, we get you connected with a long list of trusted lenders over the internet. You can turn to our website to obtain a fast personal loan online with no hard credit check.

    • 6. Does USF Federal Credit Union Offer Bad Credit Loans?

      Yes, but if you want to improve your likelihood of success, you can turn to our broker service! Just turn to our website to secure an online installment loan for bad credit with flexible payment options.