Universal Title - Arlington Wilson Blvd, Arlington

An incredible experience; competitive prices, and swift, accessible service. Michelle was friendly and inviting. Phoenix was thorough, clear, and friendly in going over all the closing documents. The settlement experience was incredible, with thoughtful, personal touches - culminating in celebratory champagne. I hope to be in my forever home, but would DEFINITELY use them again if ever needed, and absolutely reccomend UniversalTitle to anyone.

Smooth services, no drama, reliable and knowledgeable attorneys and staff, and convenient locations! Always a pleasure to work with UT on behalf of our mutual clients. A win-win for everyone! MKJ Homes LLC of KW Metro Center - Arlington

Our closing was handled in a very professional and efficient manner by Universal Title's attorney & staff. All paperwork was prepared in a timely fashion and questions were answered to our satisfaction. The communication was excellent throughout the closing process and I strongly recommend Universal Title for real estate settlements.

Jerry Wright has been excellent throughout the process and, as a first time buyer, made it very easy for us. He was extremely responsive and patiently answered all my questions and this whole experience couldn’t have been better and it was one less of a stress for me to deal with starting from the offer to the settlement.

Reliable. As a Realtor, I feel that I can trust that things will be done properly, and expect a smooth closing (caveat: Barring unforseen circumstances... and, of course, Acts of God). Sarah has been very helpful providing guidance and resolving issues when necessary.

A Falls Church listing of mine settled at Universal Title, Arlington office, on November 10, 2020. UT was Purchaser’s choice for closing but let’s face it 99% chance UT was really her Realtor’s choice. In 31 years of real estate experience, 11 years as agent and 20 as broker, rarely have I seen a Buyer actually having a title company preference. UT was okay, I guess, a little sloppy which seems to be the norm these days, in my opinion and experience. My clients, Sellers, living out of state, approximately 900 miles away, understandably opted for mail-away closing for their side of the settlement. The settlement package Seller’s received from UT 5 days before Purchaser’s scheduled signing in Arlington was someone else’s package. My clients shredded it and over night FedEx to-and-fro followed with the correct paperwork. Waiting several days post settlement, my clients having not received their wired proceeds, contacted UT reminding them to please wire their funds. Mrs. Seller was upset about receiving the wrong settlement package and the week long delay in receiving proceed funds requiring a reminder call from her. She told me that she was uncomfortable expressing any displeasure directly with UT because everyone she spoke with by phone at UT was very nice, always über pleasant. My contact with UT during the contract period was all by email. Though I hand delivered house keys, mailbox key and garage remotes the morning of Purchaser’s signing appointment for the settlement agent to pass on to the new owner when settlement was completed. I picked up my commission check in person a couple days later. At that moment I did not know my clients had not yet received their proceeds. On each of my in person visits I only interacted with the receptionist and she was very personable. I noticed a bowl of Dove dark and milk chocolate Promises conspicuously displayed in easy reach for visitors at the receptionist’s counter. I helped myself to one on each of my short visits. I think congeniality and hospitality are good but I believe accurate, complete and timely business services is more important.

The team at Universal Title did an excellent job at keeping me informed through the process of purchasing a home. Through a combination of an online content management system and regular emails I always knew what was needed from me, the status of pending documents and where we were in the overall process. At the conclusion of the process, Sarah, the attorney who facilitated my closing, thoroughly explained every aspect of what I was agreeing to and made sure I was comfortable with every step along the way. I hope to use Universal Title in my next home-buying experience and would confidently recommend them to anyone needing a title agency.

I've been in real estate for 7+ years and having now worked with Universal Title for over 2 years I can't think of a better group of people to work with. Their professionalism is unparalleled. I recommend all my clients use them because I know they will get the job done and provide 10/10 service.

Excellent communication from start to finish. Prior to closing, everything was clearly explained with guidance on what to do and when. Because of that, closing was on time and could not have gone any smoother. Equally important is the excellent customer service that was provided. Everyone was engaging and great to work with.

Chris Miller and his team worked closely with me to 1) help me understand the process and lending requirements and 2) ensure my loan was quick, making me a competitive buyer in this market. Overall, I felt like I understood what was happening and what was going to happen through a fairly fast and furious process. Looking back, I wouldn't have been able to score the house I did with out Chris and his team.