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UFirst Credit Union 01
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Credit union

UFirst Credit Union S Market Center Dr, Riverton

4.1
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(10)
Closed
Thursday9AM–6PM

    Services

    • Business Loans
    • Installment Loans
    • Signature Loans
    • Title Loans
    • Home Loan
    • Auto Loan
    • Local Mortgage Lenders

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    Reviews

    There are 10 customer reviews. Check out their experiences with this business.

    4.1 / 5
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    • C

      Chance Herd
      1
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      The branch manager Sergio was extremely difficult to work with. I deposited $80 into the atm, which turned out did not approved the transaction, rather just ate my money. It took OVER 3 weeks to get my money back. Each time I went into to speak with Sergio, it seemed he just wanted to get me out of the branch. After 3 weeks my bank finally resolved THEIR issue. Worst experience ever. I’ve worked at their competitive credit union (MACU) and this was a common issue, however, we actually had procedures on handling these types of situations whereas Sergio does not. Take your money elsewhere.

    • A

      Amy M
      5
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      We decided to transfer over to UFirst from another bank. We have been very impressed with how things have been handle and the employees. Annessa has made the transition easy and willing to help with our all questions.

    • B

      Braxton
      1
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      Don’t waste your time if you work for yourself and don’t have a W2. I went in to this branch and filled all my paperwork for an auto loan, spent about 40 minutes filling everything out. Then they said I’m good to go home and will hear back by the end of the day from the loan underwriter. Didn’t hear back for 5 business days, and I had to keep contacting to get a response, which was denied because I don’t have 48 months of history in my business. My credit and payment history is excellent and I went here because they offered 2.74% on used car loans. Decided to go to Mountain America Credit Union in Riverton and got the loan fully approved in under an hour for 2.99%. I will gladly pay the few extra pennies a month to never work and waste my time with this branch again.

    • R

      Rayce Hauser
      1
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      The credit union didn't even notify me they sent my account to collections... No warning or anything. And this is after they messed up prior charging me with late fees because they couldn't make my payment accurately..... "I'd like to make the full payment".... What a joke.

      Response from the owner

      Thanks for taking the time to leave us a review, Rayce. Very sorry your experience wasn’t what you’d hoped. We will connect with management on this matter.

    • J

      J S
      1
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      Persistently the most unpleasant UFCU location I ever visit. Every time I go through the drive-through line with the window, the Tellers are consistently rude and off-putting. Additionally, they always “mistakenly” deposit/withdraw funds from the wrong account to a degree that seems intentional. When visiting this location with individuals who are not a minority or have a similar complexion to myself, the tellers are nice to them and do not make “mistakes” when performing transactions. I suggest all of the employees at this location participate in some type of cross-cultural & tolerance training. Furthermore, if this behavior continues to occur at this location, I will have no choice but to file a complaint. I recommend this location if you enjoy the tellers unwarrantedly glaring at you, being contentious towards you, and have requested transactions to contain “accidental” mistakes. If you don’t enjoy those things, I recommend visiting another University First Federal Credit Union with personnel who are more tolerant and understanding.

    • N

      Nikki Armading
      5
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      I love my Cottonwood branch and the staff there. Christian has always given my family I great customer service.

    • S

      Shonnie
      5
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      I had a really crappy experience at the UFCU branch in Draper a few weeks ago. I had submitted an online application for checking/savings but needed to go in for address verification as we had just closed on a house and the new address hadn't been added to my credit reports yet. After my experience at the Draper branch I was just going to let the application expire and stay with my current credit union, but I live close to this branch and decided to go give them a try yesterday afternoon. The first girl who greeted me, I wish I would have got her name, (I think her name tag said customer service manager) was so nice and helped me right away. She got me over to Blake who again, was so nice and helped me through everything I needed to get done. MUCH better experience here and I was happy I was able to get everything sorted out. I got my checking, savings and credit card set up within a few hours. When I went back to get my credit card, the 2nd girl that helped me (again, terrible with names) was so nice and friendly as well. This branch is amazing. Thank you for the wonderful customer service!!!!

      Response from the owner

      We are glad to hear you had such a wonderful experience at this branch. We will make sure to pass along your concerns so that any branch you visit will give you the same level of service you have come to expect from the Riverton Branch. Thank you for being a member! -David S. University Credit Union

    • B

      Brittany Love
      5
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      Absolutely my favorite branch (and bank). Jordan has been incredibly helpful over the years that we have been here. Each employee has always been so kind and helpful. UFCU's seminars for mortgages, business loans, and credit are incredibly helpful also. This bank will take care of you!

      Response from the owner

      Thank you Brittany! We pride ourselves on giving the best service and products possible. Thank you for being a member of University Federal Credit Union!

    • T

      Tim Herzog
      5
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      I have been working with University Credit Union my whole life. My dad set me up with an account here when i was young. I lived in Sandy and stopped in this Riverton branch one day to inquiry about loan information on my way to herriman. From then on i drove past 3 other University Credit Unions just to be able to work with Dan, one of the loan officers/ managers. He is amazing to work with and takes awesome care of anything i might need and always lets me know of new things to help save me money, better a loan, and will always answer any questions i have. Love this bank and will continue to work with University Credit Union and Dan.

    • L

      Laura Long
      5
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      I just wanted to give a shout out to Zach the loan officer at this location. He really went out of his way to help me with a very confusing situation. He made sure that i knew i could call him if i needed anything and i did end up calling him back with a couple of questions and he helped me right away. I feel like he cared about helping me and that is hard to find. Thanks again Zach!

      Response from the owner

      Thank you Laura for the great review! We will pass along your kind words to Zach and let him know how much you appreciated his service. We are glad to have you as a member of the Credit Union! - David S. University Credit Union

    Business Info

    13347 S Market Center Dr, Riverton, UT 84065, United States

    Nearby Title loans in Riverton

    FAQs

    • 1. How Do I Contact UFirst Credit Union?

      One of the easiest way is to call their phone number +1 801-481-8876. Another way is to complete an application through their official website and wait for them to get back to you.
    • 3. What Services Does UFirst Credit Union Offer?

      UFirst Credit Union provides various services including: '
      • Installment loans
      • Title loans
      • Business loans
      • Signature loans
      • Home Loan
      ' You can also get a payday loan online if you have a stable income.
    • 5. Is UFirst Credit Union an Agency or a Lender?

      UFirst Credit Union is a Credit union. If you have no idea what type of loan you want, you can turn to Fast Title Loans. With a focus on title loans, it can also help you get the best deal.
    • 2. How Can I Get to a Store of UFirst Credit Union?

      13347 S Market Center Dr, Riverton, UT 84065, United States is the address of UFirst Credit Union. Use an online map to plan a route beforehand so you can get there fast.
    • 4. How Do I Get a Loan from UFirst Credit Union?

      You can visit their store nearby or request a loan on their website. It's worth noting that a quick online installment loan may help you cover an unexpected expense better. Go to this website to have a look. We suggest you carefully consider all the possibilities and make an informed decision.
    • 6. What to Do if I Default on a Loan?

      Failure to repay a loan can harm your credit score. Contact the loan provider as soon as possible and see if you can find a solution.
    • 7. Can People With Bad Credit Get a Loan From UFirst Credit Union?

      Yes. Borrowers can also get a personal loan online with bad credit through Fast Title Loans, which is an online platform specializing in loans.