U.S. Bank Branch US, Monett
Looking for a loan?
This won't affect your credit score.
Reviews
There are 7 customer reviews. Check out their experiences with this business.
J
Jessica Moore1The lady we spoke to, Natalie, was very rude. I went in with my disabled husband, and she asked me if I was my 77 year old mother in law, then asked me, "well then why are you even here?" when I told her I wasn't. I very quickly decide that we would just bank elsewhere, told her so then left. I tried to call and tell the bank manager what had happened, but Natalie had already told the manager her side of the story,so we were basically told that didn't happen. I'm sure Natalie didn't tell the truth that she was being hateful, and just said that it was an innocent mistake. I'm in my 30s and am obviously not 77, she was purposely rude, and thankfully so as it lead us to a better, more professional bank. I will be bringing my mother in law in there this week to close her account and taking her elsewhere for the foreseeable future. Save yourself the time and just go anywhere else.
Response from the ownerHi Jessica, thank you for taking a moment of your day to share your experience. We're sorry to hear it has been a less than favorable one and certainly don't want our customers to feel the way you do currently. We would be glad to discuss your experiences further and offer our help in any way we can. Please send us an email with your phone number and reference #0614 to [email protected]. Once we receive this information we will contact you within 48 business hours to further assist. All the best, ^Kortnee
B
Bill Bailey1Very rude bank manager. She refused to cash a check written to me on an account at their bank that had plenty of funds. I gave them a state issued ID but she wanted my entire social security number which is my private information and not needed for this transaction. I would not recommend this bank.
Response from the ownerWe appreciate you taking the time to leave your honest feedback, Bill. The Bank Secrecy Act requires banks to understand and monitor the source of transactions made to accounts. As a part of the bank's effort to manage the Bank Secrecy Act and Anti Money Laundering risks associated with cash transactions, you may be asked further questions. If you'd like to discuss the experience in more detail, please send us an email with your phone number to [email protected], including reference number 5000. One of our Ambassadors will call you in 2 business days. Thank you and we look forward to speaking with you. ^Larisa
N
Nick p1When I signed up for my account ten years ago there was zero maintenance fees of any kind. Then all of the sudden they started slapping me with fees, didn't tell me and when I went in the branch in monett was met with Karen attitude females who were extremely rude and hateful. Treated me like I was stupid and they didn't care if they had my business or not. Gonna change banks
Response from the ownerWe’re sorry we’ve let you down in providing exceptional service, Nick. Any changes to your account are reflected in your monthly statement. We wouldn’t want to lose you without a chance to investigate this concern further. If you don’t mind, please send us an email with your phone number to [email protected], including reference number 3938. One of our Ambassadors will call you within 2 business days. Thank you and we look forward to speaking with you. ^Larisa
J
Jacob Willis1Still the same crappy bank they were when I was a teenager 12 years ago. It had been so long that I decided to try them again a few months ago, but their ATMs in Monett are always broken, they charge way too high of maintenance fees for checking accounts, and they charge a $36 fee for accidentally overdrafting $19 and don’t care at all to work with you on a first offense. A rep said they would have a manager look into it and call me back and they never did.
Response from the ownerHello Jacob, We are so sorry to hear you had a less than satisfactory experience during your recent visit to your local branch. We see you've left multiple reviews and we would appreciate some additional insight into your recent experiences. If you have a free moment would like to speak with a customer care representative, you are welcome to do so by calling 877-654-3015. Kind regards, The U.S. Bank Social Media Team
K
Kane Kellner1Terrible bank. Close before actual hours posted, can’t get help to save your life. Never been more disappointed.
Response from the ownerGood morning Kane, thank you for bringing this to our attention. The experience you described is very concerning. We'd really like to speak with you about the situation so that we can investigate this matter further. Please send us an email at [email protected] with your phone number and reference number 1955. Once we receive your number, one of us will give you a call within 2 business days. We look forward to hearing from you. ^Chris
R
Robin Sargent4Very friendly tellers, quick service.
H
Heather1Super rude male employee horrible customer service
Business Info
832 US-60, Monett, MO 65708, United States
Nearby Title loans in Monett
FAQs
1. How Can I Reach U.S. Bank Branch?
We advise you to dial their phone number +1 417-235-6217. Another way is to complete an application on their website and wait for them to contact you.3. How Do I Get a Loan from U.S. Bank Branch?
You can head to their shop near you or request a loan on their website. It's worth noting that an instant installment Loan may help you cover an unexpected expense better. We suggest you carefully consider all the possibilities and make an informed decision.5. What Should I Do if I Can't Repay a Loan?
Failure to repay a loan can harm your credit score. Contact the loan provider as soon as possible and see if you can work out a new agreement.
2. How Can I Get to a Store of U.S. Bank Branch?
832 US-60, Monett, MO 65708, United States is the address of U.S. Bank Branch. Use an online map to plan a route beforehand so you can get there fast.4. Is U.S. Bank Branch an Agency or a Lender?
U.S. Bank Branch is a Bank. If you have no idea what type of loan you want, check out our platform to learn about Fast Title Loans. With a focus on high-approval-rate title loans, it can also help you get all kinds of financial services.6. Can Borrowers With Poor Credit Request A Loan From U.S. Bank Branch?
Yes. Borrowers can also check out our platform to apply for an online personal loan with bad credit through Fast Title Loans, which offers premium financial services.