U.S. Bank Branch 12th St, Hood River
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Reviews
There are 10 customer reviews. Check out their experiences with this business.
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Night Rider1The worst management! They just like to waste your time! Don't even bother if you hate wasting your time in the bank, not well trained personal, they keep hanging up at the phone also, i was tired of this banck closed my account and MOVE ON. si eres latino no hagas banco aqui no t conviene.
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Jakki J1They don't answer their phone and they do not take messages and call you back. When you get their local line, it gives you a voice recording, thanks you for calling, and then hangs up on you. I received an invoice from them which had an error on it and I live out of town. As I can't resolve it on the phone, it looks like I will have to drive the 2 hour round trip so I can go in and personally resolve it. Ridiculous. Bank elsewhere.
Response from the ownerGood morning, Jakki. Thanks for taking the time to leave a review. I apologize that you're having a hard time getting in contact with a representative. We're happy to see how we can assist. If you'd like to discuss your experience in more detail, please send us an email to [email protected] detailing the experience, including your phone number and reference number 0325. We will give you a call within 24-48 business hours. We look forward to hearing from you. ^Heather
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Cory Jubitz1The ATM is continually out of service. Considering it's the only US Bank ATM within 20+ miles in any direction, it's more than an annoyance. Tonight I needed to deposit a check, so I paid the bridge toll both ways for a wasted trip to Hood River. Please do a better job of keeping your sole ATM working for your customers.
Response from the ownerHello Cory, Thanks for reaching out and for bringing this to our attention. I'm sorry for the frustration this has caused you. I've contacted our ATM group to make sure the machine is serviced. If this ever happens again, please call our 24-Hour Customer Service at 800-872-2657. Representatives are available 24/7 to help and can report the issue on your behalf. In the meantime, many check deposits can be made via the U.S. Bank mobile app any time of day. If you need help with this feature, please call Customer Service for assistance. Thanks again for reaching out. ^Caitlin
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Liza Bear1Their customers often block the sidewalk and the street. I live across the street and sometimes I can't turn onto my street or get into and out of my driveway because of this. I have called the bank and they don't care. I have called the non emergency police too.
Response from the ownerHello, thanks for taking the time to leave a review. I am sorry that the issue wasn’t addressed when you brought it to our attention. If you’d like to discuss your interaction in more detail, please send us an email to [email protected] detailing the experience, including your phone number and reference number 7543. We will give you a call within 24-48 business hours. We look forward to hearing from you. ^Heather
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Ludy Quintanilla5I just used the drive thru, since the lobby is closed. It took a little bit to be helped, but I am glad they are being responsible. Stay safe.
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Brice Keeler1U.S. Bank refuses to exchange foreign currency unless you hold an account with them. Poor policy is the best way to keep potential customers away.
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Tom Keffer1Never answer their phone. Charge for incoming wire transfers. An ATM that dispenses $100 bills. .... they are training me to take my money elsewhere.
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Debra Jones5I am happy with all the services in this location. Always friendly staff asking if they can help. They take their time focusing on your needs, and then being sure all your needs are met.
Response from the ownerHello Debra! Thank you so much for taking the time to leave this complimentary review for your local branch. We appreciate you and hope you have a great day! The U.S. Bank Social Media Team
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Dani Morrow2Ok bank. Staff cherry picks the rules on deposits, making it pretty frustrating when needing your $$.
Response from the ownerHello Dani, Thank you for providing this review. This is incredibly concerning to us. If you have questions or concerns about your deposit, please contact our 24-Hour Customer Service at 800-872-2657 for help. Respectfully ^Caitlin
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MR.ELIVE PROUDUCTIONS5The manager and staff at us band are super friendly and easy to work with!
Business Info
1309 12th St, Hood River, OR 97031, United States
Nearby Title loans in Hood River
FAQs
1. How to Get in Touch With U.S. Bank Branch?
You can dial this phone number +1 541-386-3110. Or you can enter its website and fill out the application form over the internet.3. How to Apply for a Loan at U.S. Bank Branch?
To get the loan you need, you can enter its website and fill out the application form online. If you are searching for online payday loans with fast approval, you can click here for more useful info.5. What Will Happen if I Fail to Repay My Loan?
You can communicate with your lender if you feel it hard to repay the loan on time. Different lenders have different solutions to late payment. Please always check out carefully before signing any loan agreement.
2. What Is the Location Of U.S. Bank Branch? How Can I Get There?
U.S. Bank Branch is located at 1309 12th St, Hood River, OR 97031, United States. Kindly refer to the map and locate the easiest way to access this place.4. Is U.S. Bank Branch an Agency or a Direct Lender?
U.S. Bank Branch is a Bank. To bring you the most convenient loaning process, we allow you to get access with a full range of lenders over the internet. You can visit our website to obtain a fast personal loan online with no hard credit check.6. Does U.S. Bank Branch Offer Loans for People With Bad Credit?
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