Truist Fairfax Pike, Stephens City

Terrible experinces with banking with truist. Much better experinces with bbt. Wouldnt suggest banking here to anyone. Youd probably have a better experience banking with city national or first bank tbh. I Should of realized this sooner when half their employees walked out during their transition.

Thank you BB&T, especially Beth!!! Today during this quarantine, Beth was nice enough to help me out and notarize something I needed for my work. I thought with the inside and lobby closed that I would not be able to get this done but Beth took care of me at the bank drive through window. I had called before hand and she was very friendly on the phone and said she could do this for me! I’ve had BB&T for years and I’m very appreciative of what they did for me today and how nice they were! Thank you again!

Alexa at this bank did a marvelous job I had a lot to do going In there and I’m not the most articulate individual she completed everything fast and with a smile.. great job BB&T.. A+👍🏾 I’m excited about my bank again😁

Alexa is extremely professional and very friendly. Sarah on the other hand is rude and she talks down at you like she is better and smarter than you, very demeaning.

Enjoy banking wat this bank as everyone knows us by name. Just called for information and they were so efficient and helpful.

This is one of the laziest bank branches we have gone to. They make faces and indirectly complain when you ask to have checks deposited.