Truist Mineral Ave, Mineral

I've been banking here for a decade. All my needs are met here. But MORE than that, RUTH ANN, the branch manager has been so GRACIOUS in her efforts to provide EXEMPLARY SERVICE!!! What a PERFECT lady with the PERFECT disposition & personality to put at the helm!!!! She is kind, PROFESSIONAL, empathic & anticipates your needs before you even ask! She's on the polar opposite end of the spectrum of the bad service many of us have experienced at a bank! THANK YOU BB&T & THANK YOU RUTH ANNE!!!! Well done BB&T in choosing & placing your leaders!!!!!

So the app messed up one of my payments and doubled it and nobody at this branch was willing to help try to have the fee removed

My family has banked here for decades. The staff are the nicest people you'd ever want to meet. And always a Milk Bone for your dog ! Head and shoulders above the other Mineral bank.