Truist Brevard Ave, Cocoa

Manager Elisa Murphy is in kahoots with a local towing company (Reliable towing & recovery). They have very minimal signage and don't block off parking lot for events. They wait for the lot to fill, then tow everyone, probably about 50 cars. Charge each vehicle over $330 to release. One driver said Elisa facilitates the whole thing and gets paid some cash (illegal). Cash only so then you have to use their ATM because you're stranded in the parking lot. Really messed up situation. Why am I surprised though, it's a bank. Cocoa needs to figure something out or stop throwing events where there isn't adequate parking.

I’ve had nothing but problems trying to use this bank I was told I needed two forms of id to open an account so I usually just cash my check but now there saying I need two forms of id just to cash my check with having an account there. I come in every week so they know who I am but yet it’s still a hassle.

Horrible costumer service. I’ve been with them for almost 6 years. I will be taking my business elsewhere. I’m done with suntrust!

Good Experience, Elisa was very polite/professional and provided a great service for my banking needs.......

THANK YOU FOR DRAGGING OUT THE PPP LOAN PROCESS LONG ENOUGH FOR THE SBA TO RUN OUT OF FUNDS. Good to know my bank has my back!

Danielle came through for the win! Thank you so much great customer service!