Tongass Federal Credit Union Tongass Ave, Ketchikan
Services
- Checking Accounts
- Savings Accounts
- Personal Loans
- Mortgages
- Car Loans
- Boat Loans
- Student Loans
- Credit Cards
- Credit Repair
- Retirement
- Financial Education
Looking for a loan?
This won't affect your credit score.
Reviews
There are 6 customer reviews. Check out their experiences with this business.
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Josh Gonzales5Awesome customer service! They are very courteous and friendly in the mortgage dept which is very different from my experience.
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Melissa Mills5They are the BEST bank EVER! I have a home loan with them and rent it out. My renter didn't pay and since I don't live there I didn't notice. They called me and told me so that I both didn't get a late fee but also didn't get the dreaded mortgage late payment on my credit. Amazing!
Response from the ownerThanks Melissa!
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BeLoVeD HaWk1My mom recommended this bank for years. I'm not sure I like some of the tellers. They don't seem that friendly. Like they can't wait to get rid of me. One phillipino chick just laughed when I asked her a question. And kept laughing🤷🏻 another phillipino chick kept repeating my address for everyone to hear🙄an an older Caucasian woman mentioned to everyone I was paying my rent. And when I called in to ask for help on my online account, a man breathed heavily into the phone. As though he was doing something innapropriate. Havent called in since. I did like ashley. The one time I was enjoying myself is the time I think a customer didn't like it and,again another teller made as if I was the problem. One philipino woman an older Caucasian woman glared at me after ashley waved me over. As if theyre fun convo was more important than the customer.
Response from the ownerHello, I am sorry to hear of your poor experience. If you could please email us at [email protected] I would like to learn more about your experience so we can address these issues. Thank you, we look forward to hearing from you.
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Linda M Williams5I have been with this bank for a long time and they are very fast sometimes and other times there slow, because of all the people that come in everyday.
Response from the ownerThanks Garfield. We appreciate your membership.
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Luis Oliveras1Took me 3 months to get a call back. Regarding a equity loan.
Response from the ownerLuis, I am sorry to hear of your experience. Please feel free to reach out at [email protected] if you would like to further discuss the matter and allow us to try to resolve the issue. Thank you.
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Jennifer Hunt1They do not make it a priority to answer the phone
Response from the ownerHello, I am sorry to hear of your experience. If you could please email us at [email protected] we would like to learn more about the number you called, the time, etc. so we can ensure we address the issue. Thank you.
Business Info
2000 Tongass Ave, Ketchikan, AK 99901, United States
FAQs
1. How Do I Contact Tongass Federal Credit Union?
You can dial their phone number +1 800-960-8328. Another way is to complete an application on their website and wait for them to reach you.3. What Services Does Tongass Federal Credit Union Offer?
Tongass Federal Credit Union provides various services including: '- Personal Loans
- Checking Accounts
- Savings Accounts
- Mortgages
- Car Loans
5. Is Tongass Federal Credit Union an Agency or a Lender?
Tongass Federal Credit Union is a Credit union. If you are not sure where to get a loan, you can turn to Fast Title Loans. With a focus on online title loans, it can also help you get multiple loan offers.
2. How Can I Get to a Store of Tongass Federal Credit Union?
2000 Tongass Ave, Ketchikan, AK 99901, United States is the address of Tongass Federal Credit Union. Use an online map to plan a route beforehand so you can get there fast.4. How Do I Take Out a Loan from Tongass Federal Credit Union?
You can visit their store nearby or request a loan on their website. It's worth noting that a quick online installment loan may address your needs better. Click here to have a look. We suggest you carefully consider all the possibilities and make an informed decision.6. What to Do if I Default on a Loan?
Failure to repay a loan can lower your credit score. Contact the loan provider as soon as possible and see if you can change the term length.7. Are There Loans for Bad Credit From Tongass Federal Credit Union?
Yes. Borrowers can also apply for an online personal loan with bad credit through Fast Title Loans, which is an online platform specializing in loans.