TJM Financial E Basin Rd, New Castle

My experience there was horrible. I wasn’t greeted or acknowledged when i came in. The lady was on the phone and the other employee was typing on his computer like I wasn’t there. Once the female representative got off the phone and attended to me she was very rude to me and made me feel uncomfortable throughout the whole process. I was treated like a peasant. Never going back and would not recommend.

First let me say this I don't like to criticize places I've never been, but I feel obligated to leave my opinion. Like everyone else I found myself strapped for cash and in need. I filled out their online application with high hopes for approval. I was spoken to very unprofessional by their female representative whom I was nothing but courteous to. I was told nothing could be done for me and promptly hung up on. Avoid at all Cost. Fortunately Loan Till Payday came through so no worries. Dusting my shoulder off.

I’m sorry ppl has had a bad experience in the past but there’s new employees at this location that are all about helping ppl and I apologize for any bad experiences

TJM has always helped people out in their time of need.