The Closing Team - Florida Title and Escrow Services E Atlantic Blvd, Pompano Beach

This team is great! I would recommend them any time! They were with me every step of the way and made sure my process was as smooth as possible.

CONSUMERS BEWARE!!! Do yourself a favor and get a price quote from other local title companies. This company adds fees that are not standard of other offices. I was hired as an independent contractor and did remote processing for them. I was lead to believe that I would be receiving 25-30 closings per month and was struggling to make ends meet with less than 1 deal per week. When I finally asked why my load was so low I was THEN informed that they were in their "infancy" stage, which was not shared from the beginning. They expected me to sit at my desk and be available from 9-5, although, I was not being paid an hourly rate. After working for 5 weeks, spending my time on files and doing my hired work I was told I now had to sign an independent contractor agreement, which included a "no compete" contract. Verbally I was told that there was not a no compete included, I'm sure they assumed I wouldn't read the contract. Because I refused to sign the contract I was told we could not move forward. Needless to say, I was not compensated for the work I did complete on the files. I don't know about you but I prefer to do business with companies who are upfront and transparent in every aspect of the business. ***Update and in response to this companies reply*** This company in its response has libeled me. I am honest person who has been in the Real Estate industry for 13 years. I NEVER "falsely claimed to be a title processor with experience", that is a BLATANT LIE. In fact, I have been up front and honest from the beginning and included in my resume I advised them that I had experience in title curative and post closing specifically. They were well aware that I did not have experience in processing and therefore said they would help me on the first few files. As someone who was learning a new position I called and emailed several times for help. When it came to closing and there was something I missed simply because this was a learning curve I was berated by the manager because she didn't catch it before the owner did. This was shocking to me being that I spent HOURS on the phone and via email asking all the questions so that I could get it right. I am a fast learner, I am efficient and I have always been an asset to every company I've been employed by. I don't know why my salary requirements were a part of their reply. As an experienced real estate professional I have the right to choose where I want to be employed and for what amount. They offered me 40k which I turned down because it was not enough to get me to go back into an office after being self employed. Again, if they were clear and up front that I would be getting approx 1 file a week (less than actually) I would have never wasted my time. In regards to their claims of a "barrage of emails" I sent an initial email letting them know I thought it was unfair that I wasn't going to be compensated for a file I worked on for 5 weeks. I completed 90% of the work to be done, including but not limited to the Prelim CD for the lender, Sellers Settlement Statement, Lien Search, Title Search, Tax info, hours of correspondence to all parties via email and phone... FOR 5 WEEKS. I received no response to my request and sent an additional email asking for a response and received a cease and desist! I didn't threaten them and I'm not retaliating. I just want the public to be aware of the type of business people they are dealing with. On the file I am referring to I received a phone call yesterday from the sellers legal representation. For the last 2 weeks I have not been there there has been NO FOLLOW-UP on the file. 16 days ago I forwarded docs for review since then the sellers attorney advised that no one has contacted them and how unprofessional it was. I referred them to call the office directly as I am no longer affiliated with them. Anyway, they can keep the money on the last file. I'm done with the distress of dealing with the nightmare of a manager Claudette. Note the differences in our responses and have that reflect on her claims that I had an "argumentative nature".

The experience we had with the closing team was nothing short of a pleasure! They held our hand and guided us thru the entire process. Can not recommend them enough!

I have been doing real estate for 35+ years and had the worst experience in my career at Florida Title. Without notice, FL title withheld money to my seller at closing. We only found out by noticing the whole amount wasn't wired. We thought it was a mistake and by calling them did we even find out that they withheld money purposely with NO notice??? It was not even a small amount, it was thousands of dollars. We then spoke to Ellen Defalco, who assured us she would give us a call back multiple times and would never even call back! Then she forgot what the situation was and we had to explain it again, unacceptable. They even admitted their mistake and still could not get it rectified for months! Worst customer service from a person I've ever experienced in my life. Nathan, Jonathan, and the rest of the staff however are great!

The team at Florida Title did a closing for my wife and I for our Pompano Beach home. They were the shining stars in a tough transaction. Great communication and I loved the constant contact via email software. I can't thank them enough.

We had a great experience with The Closing Team! The team is professional and trustworthy! Highly recommended!

Great working with this title company. Nicole was wonderful to work with. Just overall a hard working team that got the job done!

This "Closing Team" is totally inept, incompetent, unresponsive, and unprofessional. They cost us thousands of dollars by delaying closing over and over and got it wrong when it did close. They neglected to follow their own HUD-1 and didn't pay city liens, on the Estate, as instructed. The attorney should be disbarred and the"team" closed down. If you need more info, contact me.

Friendly staff, took a while to respond to an important issue (time sensitive) and after assuring us they would get back to us the same day they didn't and no apologies for not doing so when questioned about it the next day, same thing for the managing broker. I did talk to one of the attorneys on staff a few days later and he did apologize on behelf of the others.

I use Florida Title and Escrow Services for my in office sales with The K Company. I have always found the Attorney Bill and his friendly staff to be very helpful, informative, and professional. I highly recommend you consider them the next time you are in need of title services.