SouthState Bank Furys Ferry Rd, Martinez

My family and I absolutely love this branch! Staff is always super helpful and sweet. Ronica did an amazing job helping me set up another account. We will always visit this South State Bank for all of our banking needs!

When my bank went downhill after being bought out, I transfered my money to GB&T just a few months later, they were bought out by South State. After the buyout, the service level decreased. When Covid closed the lobby, service at the drive thru was horrible. As soom as another local bank opens I will say bye to South State.

Almost every time I use this location for banking, I am not treated very nicely. For example, was just there today, right at closing so maybe this is why I was treated the way I was treated, no greating, no thank you no nothing. But I did notice everyone else in the different lines were being warmly greeted and thanked. It made me feel very unappreciated.

This 5 star review is for Jennifer Payne who works as a "Financial Sales Representative" at the Furys Ferry Road location. I had an issue with fraud on my business account. I started on the phone with South State and had a terrible experience. I walked in to her branch very upset and just wanting someone to care and give me some kind of assurance that the bank could actually do something that day to help me. Jennifer calmly heard me out and helped me to realize it wasn't the end of the world. ;) She gave me a resolution that I was happy with while I was waiting on those ever-loving bank "standard procedures" to work themselves out over the next week. The people make the bank, not the name. Thanks guys! Shout out to Ricky Mays as well. He always takes phenomenal care of me!

Friendly staff, however, the bank operations itself, apply way too many restrictions. Especially with regards to automated calls in order to try in finding out what your own balance are! They require a mysterious pin, and it's not your usual pin, in order to progress onwards. So I gave up trying and just drive to the nearest ATM then.

Not real pleased with South State since the buyout of GB&T. GB&T was a ""Hometown Bank"", now South State is all about the Big Money, not the hard working everyday citizen... I had banked with GB&T for years and they took care of their Customers, unlike South State... It's all about Corporate America, the Big Wigs that Control & Run this Country... Unfortunate but so Very TRUE...

I've never had a good experience with this bank. I frequently cash checks for a lady here so I can get her groceries and they seem to go out of their way to make it a problem. There is a reason there rating is so low.

I “LOVE” CRYSTAL she is very patient and very knowledgeable about the products they have and had my account pin set in no time!!!

I was helped by a young lady named precious.she was extremely helpful and informative.she was very professional and made this experience easy and very blessed.thank you

Ga Bank and Trust was much better!