Smart Settlements, LLC Eaton Pl, Fairfax

Dealing with Nicole Smith and Lucky Prom was always below industry standards. The ALTAS came last minute before closing, inability to conduct the meeting in Covid-19 safe location (insisting on their offices and using outdated processes); charging extra for a mobile notary to conduct closing in a safe manner, and charging 30% higher fees for the title service ($1200 vs industry standards of $800-900). Nicole called me at 8:28am for simply confirming the meeting time. Every step of the way was incompetent and unprofessional.

We recently closed on a home here in Annandale, VA and Smart Settlements was not only the smart choice but they were just absolutely exceptional from beginning to end! I cannot say enough wonderful things about Rona, Doan, Crystal and Samantha and the overall company! The service they provided was superb and they were so attentive almost to a perfect fault. Even with all my questions back and forth, they were just so pleasant to work with!!! So nice, accommodating, very knowledgeable and thorough with their work! I have recently recommended Smart Settlements to my parents and thus far it has been the same lovely, perfect experience with them. I highly recommend Smart Settlements and I will continue to recommend them to anyone I know. You will not be disappointed!

Smart Settlement has a dedicate team of true professionals who always take care of my clients needs. They have closed loans on time and even at late hours, which most settlement companies don't. Smart Settlement has excellent fees and can compete with any other settlement companies. I highly recommend their services and experienced staff.

Smart Settlement professionals are always on the top of their game. That's part of the reason why I go to them for a decade now for all the settlement, title and closing services. Highly knowledgeable and kind, one truly rare combination these days. The work they do for me and my clients is extraordinary and I can't thank them enough. Thank you Crystal, thank you Lylianna and Carlos. You guys are awesome.

I have always had a great settlement with Smart Settlements! They have always been so flexible and accommodating and willing to go the extra mile to help our clients succeed and make their lives easier. Thank you for always doing a great job and at a reasonable cost SS!!

With everything happening with COVID, I wasn't sure how the closing would work. I had concerns about how/where it would take place. I was able to e-sign with one of their closing agents and there was no fee for them to wire my money directly to my bank. They were all really nice and answered all of my questions - very responsive. They made the entire process seamless. If given the option, I would use Smart Settlements again. Thank you for SUCH an easy process during these trying times.

working with Smart Settlements was an awesome experience. Emily was very professional and explained every document in detail, along with answering all of my many questions. The office staff was very professional and nice. The settle team were very time efficient in requesting any documents and acknowledging the receipt of the. Thank you Emily, Samantha and Karen.

We had issues throughout the entire process of buying a home because of a lien on the property. Smart Settlement missed it and on the day of the closing they still had no idea about it. I found out from the sellers agent that we had a problem. Smart Settlement has a job to deliver a clean title how could they have missed a lien? Since that time we had continuous delays which if I didn't contact them it seemed like nothing would get done. Three weeks after closing Smart Settlement has yet to send a check to the home warranty company which was paid to them on the day of the closing and they haven't sent me the promised refund for money that was over charged at the closing (because they didn't do the paperwork correctly). The person that handled our paperwork didn't even show up to the closing after telling me that she would be there. The people at Smart Settlement are only there to collect a check. Go to another company to handle one of the most important purchases of your life.

Smart Settlements was very accommodating and pleasant to work with during the entire process. I definitely recommend Smart Settlements to anyone looking for an affordable, quality title company. Thank you to everyone at Smart Settlements that assisted with my closing! Be #SMART

I have nothing but good things to say about Smart Settlements. I was a first time buyer and they made the entire process simple and easy to understand. They worked efficiently to get me my dream home and I could not be happier! Thank you Smart Settlements!