Service 1st Federal Credit Union Westminster Dr, Williamsport

The manager is downright rude and dishonest. They report false information about your account then when they are confronted about it they just lie some more

Cards never work, Williamsport PA branch has awful customer service (minus the girls at the counter) Told them not to overdraft, they continued to overdraft. Then they told me they can not prevent overdraft, so I got overdraft protection. Then they didn’t follow the overdraft protection. They told me I could not cancel my account with them due to the fact my account was negative. IT WOULD NOT HAVE BEEN NEGATIVE IF THEY HAD JUST BLOCKED OVERDRAFT. But everything one customer service agent says, contradicts another. They tried to cash my personal check and have a two day hold due to the fact that I have a negative balance. They argued with my girlfriend while she was talking directly to me. My girlfriend is not a customer and this supervisor had no reason to argue with her. As soon as I can catch up on previous balances, I will be closing my account with them. If I could give no stars at all, I would be more than pleased.

Super nice people. To the point. No unnecessary hoops you have to go through. Honest. Very pleasant place to go to. They care and remember customers. Just great.

They're nice but every time I need to go to the bank they are closed. They don't stat open reasonable hours.

Great Staff/Mary Jo is absolutely the best very helpful/kind and truly cares about people.

Place is a joke would it tall anyone to go throw them for anything Joke

Great people and very helpful!!! Would recommend to everyone.

Inexperienced in regards to shared branching.