Service 1 Federal Credit Union State Hwy, Shell Knob

Service 1 is fantastic! The customer service from this group in Shell Knob is above and beyond. They have helped my wife and I build our credit to the point of us both having excellent credit. I cannot thank them enough and we appreciate where we are in life in part to their service to us. We would highly recommend them, as they keep a family feel in their interactions.

Julie and her team have helped me to purchase two vehicles with salvage titles and went above and beyond to help me with the sale of one. They treat you as family and make the whole process very easy! Service 1 in Shell Knob will always be my first choice!

Personally I've always received wonderful service here. Sometimes even going above and beyond what is expected. Have had several loans through them. One auto loan was handled over the phone while working out of state. They took care of getting notaries set up for me and all necessary Communications to help get it taken care of.

The crew are so friendly and kind. Even their dog is friendly! They're the first bank I've had that does an excellent job. Been with Service 1 for 5 years and will continue to be there!

The NEW location is awesome. Julie and her crew went above and beyond to help us get papers notarized, copied, collated, and stapled for the sale of our USCG documented boat (and deposit our check of course). BRAVO!

My husband and I have been customers of Service 1 since 2015. They are super easy to work with and always have the best rates. Shout out to Julie who is amazing!

I had a very good experience at Service 1 Federal Credit Union. Julie was quick to answer my questions and the loan process was very easy. I would definitely recommend them to others.

Julie, Ida, and Bayleigh (and Layla) are all so friendly and helpful! They make doing business easy, and they help you with a smile!

The girls at the Shell Knob banch are always very good and professional with their customers I highly recommend Service 1 Federal Credit Union for all of your banking needs, they will do their best for you.

I’m so frustrated, we went to shell knob location in January to get our vehicles refinanced through them. Merry said that she will get out titles sent out and we will receive them within 6 to 8 weeks. It’s March, I have called the license bureau and they have no record of our titles. I have called and emailed Merry over 10 times and no answer. She did answer and talked to me one time and said they were in her office and she would get them send off and this was 8 weeks after we signed, So they are still sitting in her office and we still haven’t received our titles. She still has not made any contact with us about when we should receive them and when I try to call or email I never receive anything back. This is very frustrating! I called the license bureau and they told me to just file for a lost title since it’s been past 8 weeks and she still has them just sitting in her office. Guess that’s what I’m going to have to do since I never get any information back!!