Redwood Credit Union 3rd St, San Rafael
Services
- Home Purchasing Assistance
- Mortgage Loan Application Assistance
- Mortgage Loan Shopping Assistance
- Mortgage Refinancing Assistance
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Reviews
There are 10 customer reviews. Check out their experiences with this business.
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Ava Tormasi5At the time of writing, I've just switched to RCU last week for checking, savings, and a new auto loan, and they've been wonderful to work with. The people are nice, the marketing is accurate, and it helps that the offers they have are often the best for financial good sense. This branch and their customer relations system is also great for trans people - I asked if they had a preferred name field for personal interactions (understanding that billing statements require legal name), and they do! There may not be front desk service awareness of that field, but someone was able to enter it and asked for pronouns too! It's so hard to find an LGBTQ friendly bank, and I think I have!
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Shante Cullins1It’s kind of frustrating that they turned off my overdrafts fees even though I’ve paid them back and now that I have an actual emergency it’s like it doesn’t matter to them. It’s time to find another bank.
Response from the ownerDear Shante, It was a pleasure speaking with you regarding your feedback, here at Redwood Credit Union we take our Member’s feedback very seriously. Our goal is to provide excellent service to our Members, I am glad we were able to work together to come up with a solution regarding your concerns. Please feel free to contact me directly at 800-479-7928 ext. 80501 if you have any further feedback or concerns. Thanks, Lovica Lal, Branch Experience Manager
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Steve Temple5I love RCU. One day, a clerk was so helpful by suggesting some changes to my accounts that actually decreased the likelihood of additional fees and they were so helpful. I love the service I get here, and I have been so happy with their friendly staff.
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KKD City5My new wonderful Credit Union. I love this branch - it is full service and very nice employees. ( also steps away from The Best Tuesday Morning store ever) Horrible Parking lot in back...
Response from the ownerThank you for taking the time to review Redwood Credit Union. I will share your comments with our entire team. Please feel free to contact us directly anytime you have questions or concerns.
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Marcy Dubova4Yes, I wait longer here than at my former "regular" bank, but it's worth it. I feel the credit union is responsible and is not corrupt like the big boys.
Response from the ownerThank you for taking the time to review Redwood Credit Union. I will share your comments with our entire team. Please feel free to contact us directly anytime you have questions or concerns.
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Page Larkin5My brand new Credit Union. Staff is very helpful - this branch offers full service while some are ATM only. Easy parking in back of the Credit Union
Response from the ownerThank you for taking the time to review Redwood Credit Union. We are thrilled to hear we have exceeded your expectations.
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Fernanda Alvarez4They have the best customer service and when you come in you don’t have to wait for to long and they’re veryFriendly
Response from the ownerThank you for taking the time to review Redwood Credit Union. We are happy to hear we have exceeded your expectations. I will share your comments with our team. Please contact us anytime you have questions or concerns.
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Peter Durham5Great local bank. Very helpful employees
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A Guidry4Great bank and the staff is pretty great.
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Sarah S5Helpful service and a great location.
Response from the ownerThank you for taking the time to review Redwood Credit Union. I will share your comments with our entire team. Please feel free to contact us directly anytime you have questions or concerns.
Business Info
209 3rd St, San Rafael, CA 94901, United States
Nearby Title loans in San Rafael
FAQs
1. How Do I Contact Redwood Credit Union?
You can dial their phone number +1 800-479-7928. Another way is to complete an application via their user-friendly website and wait for them to contact you.3. What Does Redwood Credit Union Offer?
Redwood Credit Union offers a wide array of financial services including: '- Home purchasing assistance
- Mortgage loan application assistance
- Mortgage loan shopping assistance
- Mortgage refinancing assistance
5. Is Redwood Credit Union an Agency or a Lender?
Redwood Credit Union is a Bank. If you have no idea what type of loan you want, you can turn to Fast Title Loans. With a focus on title loans, it can also help you get the best deal.
2. Where Can I Find Redwood Credit Union?
209 3rd St, San Rafael, CA 94901, United States is the address of Redwood Credit Union. Use an online map to plan a route beforehand so you can get there fast.4. How Do I Get a Loan from Redwood Credit Union?
You can visit their store or request a loan on their website. It's worth noting that an instant installment Loan may help you cover an unexpected expense better. Visit this website to have a look. We suggest you learn about different financial services and make an informed decision.6. What Can I Do if I Can't Repay a Loan?
Failure to repay a loan has a negative effect on your credit score. Contact the lender as soon as possible and see if you can find a solution.7. Are There Loans for Bad Credit From Redwood Credit Union?
Yes. Borrowers can also apply for an online personal loan with bad credit through Fast Title Loans, which offers premium financial services.