Precision Auto Title Service Somerset Blvd, Bellflower
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Reviews
There are 10 customer reviews. Check out their experiences with this business.
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Dan Helmstead1Total incompetency by the representative we were assigned. Based on other reviews, I suspect there are serious competency and service delivery issues relating to specific employees within this company because it sounds like you either have a 5 star experience, or a 1 star experience which would lead anyone with an ounce of intelligence to deduce that it is specific employees. Management is clearly not doing correct employee reviews, email monitoring, or training. That said, we were forced by our lender to use this company through a recent out of state vehicle purchase and it was an absolute nightmare. It truly felt like amateur hour. The representative had ridiculous working hours, NEVER answers or responds to phone calls, has weird excuses for under-performing, does not understand or has not been trained in proper business email etiquette, and presents herself as very daft. A process that would have taken me an afternoon or a few days max to complete has taken this dimwit close to 3 weeks to complete. But who knows, maybe management is the problem. Nonetheless, it's shocking such daft individuals retain jobs.
Response from the ownerHi Dan, Thank you for reaching out to us with this review and I am very sorry to hear about your experience as this is not the experience we want our customers to have. I attempted to look you up in our system and didn't find any account information under your name and I have talked with the office staff as well and no one recalls having worked with you. Who is the specific representative you worked with? As a nationwide processing company I assure you we work diligently and professionally as the majority of our work is done via email and phone. I am interested in looking up your information in our system so I can see what transpired and see what we could have done differently. Things with motor vehicle offices across the country have been quite stressful since covid and although I don't want to have that be an excuse I want to make sure I can go back and look at what took place with regards to your transaction and see where possible communication may have been missed? Additionally if it was a transaction that came from your finance company, we are forced to work with them directly and have to go by their requirements as they are the ones who hire our office and send us the work, but without knowing your information I am unable to look that up. If you can kindly reach out to me by phone 562-804-1004 x1000 or by email [email protected]. I look forward to hearing from you.
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Tiki5The staff at Precision are very helpful and nice. Very honest people, they helped same day when the DMV refused to and told us we had to go through the snail mail for something as simple as registration. The second I walked in the door and explained my problem the team used their combined knowledge to understand the problem and find the simple solution. We were out the door quicker than we could even get in the door with an appointment at the DMV which wants your money now but expects you to wait for simple service. Highly recommend Precision for their dedication and honesty.
Response from the ownerHi Tiki Lopez, Thank you so much for you the great review as we are always happy to help. During such a stressful time in the world, we take great pride in being of service to customers from our local community in any way we can. I'm glad my team and I were able to help you when the DMV you went to didn't. If there's anything we can be of assistance with in the future, please don't hesitate to contact us. -Adrian Gallo CEO
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Leadfoot Trucking LLC5Adrian handled my out of state cmv titling paperwork. Everything went smoothly and efficiently. Wonderful customer service! Extremely grateful. Highly recommend.
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Bella Fascendini5Moved from Boston to LA and never transferred my plates to California. Found precision online, called and spoke with Daniel who answered all my questions so that I was able to walk in. I was in and out in about 15 minutes. Daniel and the other people in the office were extremely friendly and all helpful. I would pay for their services any day Vs having to go to the dmv. Thank you Daniel for making this so easy! I would definitely recommend Precision!!
Response from the ownerHi Bella, thank you for your kind review. I’m happy you are pleased with the service you received from my team today and that Daniel was able to help you with your plates. We are thankful for customers like you and appreciate your business especially during these difficult times. Adrian CEO
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Ana Hernandez5Precision is a great company to hire for your title needs. They are professional, accurate and very knowledgeable with all DMV title requirements. This is the only title company we refer our customers to go to for title processing. Adrian, Daniel & Abigail provide us with the best customer service. I highly recommend this company.
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Daniel Hernandez5Working as a commercial equipment broker I stayed away from doing doing deals that involved “titled vehicles/trucks” until I was referred to Adrian. He really knows what he’s doing, is extremely knowledable and has great service. He’s really done a lot to help me with my titled deals not just in CA but in other states as well. Working with Adrian is easy and is like he’s part of my team. He’s quick to respond to my emails and calls and is always willing to help. Thanks Adrian for all your help!
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Ericka Williams1Do you want you time, money, energy and resources completely wasted then yes use this company. I was referred this company saying they have professional services to handle documentation to Texas. One of the worst consumer service I ever received. Left multiple voicemails for staff. Staff repeatedly said they never spoke to me or workes with me. I ended up driving 3 hours to retrieve paperwork onlyto have the staff fail me and my company. As a owner of 10 semi trucks i will never do business with this company ever again.
Response from the ownerPrecision Auto Title Service Hi Ericka, Precision Auto Title Service was hired by the finance company to process the title transfer and secure their lien for the vehicle that is NOT under your name. You are not listed as the buyer of the vehicle on either the title or the loan documents. As both TX DMV and myself tried to explain to you on the phone, we cannot release an unprocessed title transfer to you as you are a third party and the only one that can authorize that would be the actual finance company. I'm sorry you drove 3 hours to TX DMV and that you were not authorized to take back the paperwork, but in all honesty that has nothing to do with us. I would recommend you have the actual owner of the vehicle call the finance company to request that they release the paperwork to you as that is who has authority in this situation. The finance company's information is as follows: Calfund, LLC 213-747-4949 ask for Ana or Sean
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I’m Am Me4Sometimes a quick phone call can clear up a lot of confusion and a better understanding of what needs to be done is laid out. Especially when it’s your first time. Precision came through when the MV Dept messed up. We appreciate his swift actions to help our company get back on track.
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Rica Ciar5Precision Auto Title Services knows how to navigate the complicated system of processing titles especially out-of-state titles. I couldn't be any happier with Adrian and his team's personalized approach and excellent service! Thank you Precision Auto Title Services!
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Steve Alvarado5After calling around a few places and not getting an accurate answer to my question I called precision auto title. I was transferred to Adrian and luckily is saved me a trip to the dmv and he was able to provide plate stickers same day Great location and helpful staff when I arrived.
Business Info
9706 Somerset Blvd Suite 6, Bellflower, CA 90706, United States
Nearby Title loans in Bellflower
FAQs
1. How Can I Reach Precision Auto Title Service?
One of the easiest way is to call their phone number +1 562-804-1004. Another way is to complete an application through their official website and wait for them to reach you.3. How Do I Get a Loan from Precision Auto Title Service?
You can go to their shop or request a loan on their website. It's worth noting that a quick online installment loan may address your needs better. We suggest you carefully consider all the possibilities and make an informed decision.5. What Can I Do if I Can't Repay a Loan?
Failure to repay a loan has a negative effect on your credit score. Reach out to the lender as soon as possible and see if you can work out a new agreement.
2. How Can I Get to a Store of Precision Auto Title Service?
9706 Somerset Blvd Suite 6, Bellflower, CA 90706, United States is the address of Precision Auto Title Service. Use an online map to plan a route beforehand so you can get there fast.4. Is Precision Auto Title Service an Agency or a Lender?
Precision Auto Title Service is a Department of motor vehicles. If you are not sure where to get a loan, check out our platform to learn about Fast Title Loans. With a focus on high-approval-rate title loans, it can also help you get multiple loan offers.6. Can People With Bad Credit Get a Loan From Precision Auto Title Service?
Yes. Borrowers can also check out our platform to request a quick personal loan online with bad credit through Fast Title Loans, which is a reputable loan services provider.