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Pinnacle Bank 01
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Bank

Pinnacle Bank Benbrook Blvd, Benbrook

3.9
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(9)
Closed
Thursday9AM–4PM

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    Reviews

    There are 9 customer reviews. Check out their experiences with this business.

    3.9 / 5
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    • D

      Dale Hall
      1
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      Worst customer service ever!! How does the Benbrook branch stay in business. I called to talk with Tammy twice. First time in meeting, but will call me back in a few hours. No call back. Week later I call back and tell the receptionist what happened. She said Tammy was on the phone and she would hand walk message to call me right now. Week later and no call from Tammy!! You cannot run a business like this pinnacle Bank. I'm sure this review will get no results also. Called frost bank and my loan is approved. Oh by the way Frost called me back go figure!

      Response from the owner

      Hi Dale, thank you for taking the time to write a review. We have passed your feedback along to our management team. We're very sorry to hear about your negative experience. If you would like to discuss your concerns, please call us at (817) 249-9944.

    • A

      Alicia Colin
      5
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      Out of this world customer service - I do not personally bank here but have been in the car with 2 different people and both experiences have been mind blowing. I may just switch banks based on the professionalism of the tellers.

      Response from the owner

      Thank you for your kind words, Alicia. We appreciate you taking the time to share your experience with us. We look forward to having the opportunity to serve you and your family!

    • C

      Chuck Atkinson
      5
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      Thursday April 18 5PM was a wonderful evening with several BBQ styles and cold brews. 2 grand parents and 2 grand children sat out side and ate with the music of "River Trip" band. Also, an excellent place to bank. Super staff. Thank you!

    • J

      Jonah Lee
      5
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      Love this bank and has very friendly staff, it just sucks that the hours match exactly to my work schedule so the only time I ever get to deposit is on a day off. I get it though, every business has to open and close at some point.

      Response from the owner

      Jonah, thank you for the great review. We appreciate your loyalty to our branch in Benbrook. Make sure you also check out our Mobile Deposit to learn how to make your deposits through our mobile app!

    • S

      Steve Gordon
      5
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      Fabulous customer service - the best I've seen in a long time. Branch Manager Anita is the essence of hospitality combined with professionalism. I took a very complicated transaction to them and they worked and worked to get it right. Amazing service from Teller Kathleen, too! Great job, y'all - keep it up.

      Response from the owner

      We really appreciate hearing such positive feedback from our great customers. Thanks Steve!

    • H

      Harlie
      3
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      Usually great service. But took around 10 mins to get cash because they acted like it wasn't me getting the money. Had the account number and my driver's license. Kind of annoying but usually great service

    • D

      Derek Hanrahan (GenCoupe420)
      5
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      Excellent bank and staff! My fav is they still have a free change counter machine.

      Response from the owner

      We’re so happy we were able to assist. We appreciate the opportunity to serve you!

    • B

      Bobby Looper
      1
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      Hilarious hours even for a bank 9 am to 4 pm . No thanks rather watch it go out of business

      Response from the owner

      Bobby, we appreciate the honest feedback. We always like to know when we fall short of customer expectations. Our drive-thru is open from 8:00 am - 6:00 pm Monday thru Friday, and we also offer extended lobby hours on Fridays. If you would like to discuss your experience with a senior staff member, please call us at 817-249-9944.

    • P

      Payne's Florist
      5
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      Helped me through this crazy pandemic and did everything they could to make sure we received all the SBA had to offer! Thank you

      Response from the owner

      Thank you for your review. We’re happy to hear about your great experience with us!

    Business Info

    9282 Benbrook Blvd, Benbrook, TX 76126, United States

    Nearby Title loans in Benbrook

    FAQs

    • 1. How to Contact Pinnacle Bank?

      You can dial this phone number +1 817-249-9944. Or you can browse its official website and fill out the application form over the internet.
    • 3. How Can I Get a Loan at Pinnacle Bank?

      To get the loan you need, you can browse its official website and fill out the application form online. If you are searching for payday advances online with easy application, you can visit our website for more useful info.
    • 5. What to Do if I Can Not Repay My Loan?

      Just negotiate with your lender if you have difficulty making the payments. Different lenders have different standards to deferred payment. Please always read carefully before signing any loan agreement.
    • 2. What Is the Address Of Pinnacle Bank? How to Reach It?

      Pinnacle Bank is located at 9282 Benbrook Blvd, Benbrook, TX 76126, United States. Kindly refer to the map and pick out the most convenient route to access this place.
    • 4. Is Pinnacle Bank an Agency or a Direct Lender?

      Pinnacle Bank is a Bank. To bring you the most convenient loaning process, we can link you with a full range of lenders over the internet. You can visit our website to get a small personal loan online with no hard credit check.
    • 6. Does Pinnacle Bank Offer Loans for People With Bad Credit?

      Yes, but if you want to improve your likelihood of success, you can turn to our broker service! Just visit our website to get an installment loan online for bad credit with easy monthly payments.