OneMain Financial W Greenway Rd, Phoenix
Services
- Flex Loans
- Installment Loans
- Line Of Credit
- Payday Loans
- Signature Loans
- Title Loans
- Auto Refinance Loans
- Auto Repair Loans
- Boat Loans
- Car Purchase Loans
- Careers Loan
- Cash Out Refinance
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Reviews
There are 10 customer reviews. Check out their experiences with this business.
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Next Generation Roofing LLC1Very disappointed with the lack of service at this location the branch manager Virginia Sexton lied to me about my loan status. I had to file the paperwork for a new loan by myself taking me about 2 days on the phone with customer care to upload all documents required that would have taken me 10 min in the store location. She refused to work with me or even return my calls. I've been a customer with this location with an existing account for over 2 years never one missed payment on my current loan. I'm a business owner myself and would not be able to operate if I had my customers treated in this manner. I did file a complaint and I hope corporate will take a good look at business practices at this location.
Response from the ownerHi, we're sorry to hear that you've had that experience. Please email: [email protected] with your phone number, zip code, and Google username if you would like a member of our customer care team to reach out to you. -AS
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Tinsel Tits1You are better off going to another loan place. This company waste your time and can't keep their word. I spoke to 2 people back and forth for 2 days and came in to get a different response then they stated. They got my information confused with someone else. Worse loan place out there. They lie to you about why they couldn't approve you. I got 2 different answers. Waste of my time coming here.
Response from the ownerHello and thanks for reaching out. We'd like to learn more about this situation. Please email: [email protected] with your phone number, zip code, Google username and a few more details about your experience. -AS
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Scottie Stevens2I appreciate that there are companies that will lend to those that are less fortunate. First off this is a financial company,, I would think that a long term relationship is advantageous to these companies and integrity of character is paramount. If you can blow up an individuals phone when you think they qualify for a loan, and when they don't, one main financial acts like you are the scourge of the earth. What would have been professional would have been to place that call. Rather than say absolutely nothing. However it is the moments and interaction that speak to an individuals and a Companies integrity is how they handle the most difficult and sensitive of situations. When times or situations are difficult or uncomfortable the best thing to do is face the situation with kindness and understanding never should you ignore or disappear. The image this company presents is not good.no matter what your integrity and character need s to be the image of your business. You never know who is walking in the door of your business and quite possibly the that person who did not qualify for your service may turn out to be a very good customer in the future and with guidance most likely will be a great customer, but instead you acted in an unprofessional manner and lost your opportunity.
Response from the ownerHi Scottie, we are sorry that your experience with OneMain was not what you anticipated. Our loan specialists make decisions based on a variety of different factors in the full application. One of our representatives would be happy to send you a statement of specific reasons your request went unfulfilled. Please call 855-663-6246 and have your decision reference number handy, and we'd be happy to oblige. Thanks, and have a wonderful day. -AS
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Michael Calovich5I had very little paper work, to be exact, I three sheets to sign everything on computer. Amazing. The Ladies at 35th Ave and Greenway were beyond there expertise, I’m not just saying this, if I had to do it all over again “I Would”. It took a little time but they got the funds I needed and Brenda went beyond to even help do a better funding plan. If you need any funds, THIS IS THE PLACE. Thanks to all the Ladies and Brenda for there great work. The company should pay them way more then they are getting.
Response from the ownerHi Michael, Online feedback is valuable to us and we are thankful you took the time to let us know about your experience. Best wishes -JS
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Kyle Simpson1What a joke of a process. First off, your assigned to a loan "specialist" and then they are never available. Then they ask, is there a good time to call you back? You give them the time, they never call you back in that time spot. 5 times playing phone tag so I requested a different person who might want to close a sale and they start back pedaling and make excuses. So, no one wants to make a sale. I said fine I will go into the branch to meet with the person and they say you can only do so by appointment.. What a damn joke. They want to fee you 2/3 of the loan amount anyway, desperation is only going to financially crush you by doing business here. Run away
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Catherine Townsend- Lyon, Author5Simply Amazing and Professional Service! WOW! What an amazing and easy experience we had with OneMain Financial and with Maria at the Branch 3434 W Greenway Rd Ste 116, Phoenix, AZ 85053!! We applied online and was approved for a debt consolidation loan in just a few hours and funded by them the next day. What a huge relief to have everything paid off and have one low payment per month and help build up our credit score even more! We appreciated the awesome service Maria and OneMain provided and HIGHLY Recommend them to everyone!
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Taavi Samarripaz5My experience was great! Within 24 hours I applied for a loan and received the funds via direct deposit I was scheduled for surgery within a couple of days of applying and Jasmine made it convenient for me to get my application done, I was able to electronically sign everything and not have to go in person. It was fast and efficient.
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Ricky Keller1The people that work here are nice but the company itself is a joke. I've paid them $629 and still owe them more than what I even borrowed. This is worse than a payday loan. Will be glad to get them paid off and will never deal with this company again. Avoid if at all possible unless you want to just throw your money away to never get the loan paid off.
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Alex Martin1The customer service at this location has dipped dramatically since switching to one main. Yesterday I called, was put on hold for 8 minutes then advised I would get a call back. No one called. Today, I called was on hold for 15 minutes, long enough to drive to the location from Camelback, while still on hold I walk into the location to the 3 girls having a conversation then proceeding to finish it before helping me. Again, I'm also the person on the phone waiting. No one clicked back onto the line, to answer the call I've been on and I'm watching this now, in person. Bear in mind that all I'm trying to compete is a pay off that took all of 2 minutes to actually complete. This isn't the first issue, just the most recent.
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Robert Gallardo2During my loan setup I was told that if I used my auto as collateral, then the loan would report to my credit as an auto loan, but this is not correct. So be careful and do not believe everything you are told by this firm. Thanks
Response from the ownerDependent on the type of loan, decisions are made based on a variety of factors including credit history, income, and expenses. Not all loans require collateral, but those that do also take into account the value of that collateral. Please contact your local branch specialist to review your loan options: http://spr.ly/Branches Have a great day! -AS
Business Info
3434 W Greenway Rd #116, Phoenix, AZ 85053, United States
Nearby Title loans in Phoenix
FAQs
1. How Can I Reach OneMain Financial?
You can dial their phone number +1 602-298-9436. Another way is to complete an application on their website and wait for them to reach you.3. What Financial Services Does OneMain Financial Offer?
OneMain Financial is famous for its many services including: '- Installment loans
- Payday loans
- Title loans
- Flex loans
- Line of credit
5. Is OneMain Financial an Agency or a Lender?
OneMain Financial is a Loan agency. If you are not sure where to get a loan, you can turn to Fast Title Loans. With a focus on title loans, it can also help you get all kinds of financial services.
2. How Do I Find OneMain Financial?
3434 W Greenway Rd #116, Phoenix, AZ 85053, United States is the address of OneMain Financial. Use online navigation services to get there fast.4. How Do I Take Out a Loan from OneMain Financial?
You can head to their shop near you or request a loan on their website. It's worth noting that a quick online installment loan may address your needs better. Go to this website to have a look. We suggest you learn about different financial services and make an informed decision.6. What Should I Do if I Can't Repay a Loan?
Failure to repay a loan has a negative effect on your credit score. Contact the lender as soon as possible and see if you can change the term length.7. Can Borrowers With Poor Credit Request A Loan From OneMain Financial?
Yes. Borrowers can also apply for an online personal loan with bad credit through Fast Title Loans, which is a reputable loan services provider.