OneMain Financial Hwy, Woodstock

We were approved not pre approved for a loan in the amount of $4000 with a vehicle as collateral. They got all the documents they stated they needed and had us come in to finalize everything. Went through the documents, signed, even took my card to upload the funds and then came back after the pictures stating they the vehicle had to be approved due to a dent (the application process or approval process never once asked about damages, paint, stickers etc) they called me and said they can no longer proceed because of the dent. Be cautious if using a vehicle for collateral and make sure you ask the questions before making a wasted trip! The staff is very unprofessional and Aly lied to me from the get go so I brought it up once we were in the office and her manager stated she told her to tell us the truth but she lied to get us in the office. This corporation does not care for there customers

This is not my first time working with One Main Financial. I have had a very pleasant experience both times. I can't say enough about the person who helped me. She was professional and personable and got everything done so quick. I will definitely use them in the future.

poor customer service. Ended up going to Lendmark Finance it was a lot quicker and easier.

The only reason I gave this company 1 star is because the app made me. The company might be ok, but the manager at the Woodstock location is worthless. She is lazy at her job. If you were approved from this company Take my advice don't allow the Woodstock branch the opportunity to handle it. They're not smart enough. go to another branch trust me.

Got a call from this office within minutes of filling out the application. First, the girl called laughing in my ear early in the morning, asking for someone else, did not ask me if I filed for anything just made an assumption, asked if I still need funding within minutes of getting my completed application, then stated she couldnt help me. Very unprofessional. All that should be established before calling anyone breaking their rest to ask for another.

Friendly experience. Their systems were down the first day I attempted to do business with them, but our representative had everything ready to go for me the next day.

We have been using this company for awhile now. Very friendly and helpful. Will continue using them in the future.

Not thrilled with this branch any longer. I dont have any faith or confidence in anyone in the office except one person.

Never do business with them again.