Old Dominion Title & Escrow Boulevard, Colonial Heights

I basically got told off by the owner because her girl at the front desk was giving my clients wrong information. She basically told my clients that the final cash to close comes from the lender which is not true because the title company is who confirms what they need for escrow after they match fees. I have been working with this Team for over four years and never have this level of service, she rather lose a client to poor customer service and attitude than just explain to her employees how to answer questions. I guess she has a ton of business now that’s fine, because of her behavior and actions I partnered with another company, this is absurd. Her team is uneducated and will make you look bad and give wrong answers. Your right we needed to make that our last deal.

Heather Rose was very great to work with! Being a first time home buyer is somewhat frightening and exciting. When it came time to close on the house, she and her team made me feel extremely comfortable and made the process effortless. I was in and out of her office within 25-30 minutes. She is very personable and explained things in layman' terms so that I could easily understand what I was actually signing. I could not have asked for any better than Heather Rose at Old Dominion!

We have use Old Dominion twice now and they are an awesome company to work with! They squeezed us in and got all of our paperwork finished even though it didn't come in until that morning. If we have any other mortgage needs we will use this company a third time.

Awesome. Kelly made our closing very simple and easy!

Very nice and welcoming staff, willing to explain in deeper detail about your loan, mortgage details and listen to every question you have no matter how small, and I'm a slow learner so I appreciate a attentive person, definitely would recommend

Helpful, responsive and available, for someone new or well-versed, Old Dominion is a great closing company. Even if you just want to call and talk about the process, I (and the referral whom sent me here) knows you can trust them.

These ladies have always been there giving advice when asked and being helpful. Heather, Kelly and the crew throughout the years have always come through with a timely closing no matter what the glitches may have been They some muddle through and fix what may have been broken. Thanks ya'll looking forward to many more years of a fantastic relationship.

Kelly & staff very friendly and professional good characters. Real patient. Thanks you. I will definitely highly recommend your brand of Business.

Great folks to work with. Heather and her team are quick, accurate and efficient in closing all my and my clients realestate transactions.

Signing the closing documents on my land purchase went extremely well. Courteous staff and excellent service.