North American Title Loans Woodward Ave, Muscle Shoals
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There are 10 customer reviews. Check out their experiences with this business.
They are very great and fast and they are very nice to customers.
Cierra always goes the extra mile. Above and beyond. She will do everything she can go get you what you need. Thank you for you patience and kindness. Will be doing business with her in the future.
Great customer service and very friendly
Quick to get you a loan for the minimum amount on your vehicle but the rate for paying it back is maximum and won’t ever be paid off if you don’t just pay the entire amount after 30 days. If you just pay the interest rate you end up never paying the loan off and paying over 10 times the amount the vehicle is actually worth. So if your in a pinch and have absolutely no other options it could be something to look at doing just be sure to prepare and pay it back off in 30 days. Better off to get a small loan somewhere if it’s a possibility.
Great to deal with. Employees help with the process with great explanations and make sure you know everything before you sign. Very courteous and quick when making payments also. Tabitha and Zach are great.
Whitney was very professional and helpful. I would do business with this company again.
Very professional and courteous young lady named Cierra made my transaction stress free! Will do business again
Up until today the staff had been absolutely amazing Went in to make a payment (the guy was at the back door smoking inside the building) and I tell him I need to pay on my loan. He tells me the balance and I tell him I want to pay more. He said I can't do that with a card that I can only pay interest. (He said people dispute the charges later if more than just interest is paid.) So I was going to go to an atm to get the money to pay on my loan. While still in the parking lot, I decided to just pay the interest since I had more running to do I would just get the cash later and pay extra on it later in the day. So I returned back inside to pay just the interest and not noticing what the guy was doing I started saying that it is bad that people would dispute the charges and how it hurts the other people when making a payment. He threw his hand up and then started getting angry and raising his voice at me. He's mad saying I saw him on the phone and I should have shut my mouth if I needed something because he was on the phone. He told me I could leave because he was refusing to take my payment and that he felt threatened by me. I was shocked to say the least, I had no clue of what was going on. So after he gets irate I ask him for a a mangers number and refused to give me any ones number that is over him. He refused to give me a name of anyone over him also. I all him what his name was and he said zack. I told him I needed a number to someone over him since he was refusing to let me make a payment. He gave me a 1 800 number so I was calling it while inside the store. Well guess where that number rang to, yes, right back to him. He told me he was calling the cops on me because he felt like he was in danger I had my 8 year daughter with me but he supposedly felt in danger and told me I needed to leave. I had started recording earlier and I think he noticed eventually that I was so he decided to accepted my payment once he realized he was being recorded. This place is a business and should never treat anyone the way he treated me much less a customer of the business. He also stated that his coworkers and manager liked him so it didn't matter if I reported him because he would just say that I was out of control and irate and that he feared for his safety.
Really great customer friendly environment! Real quick with putting in the information and great job helping me on where to go to cash it.
Whitney was awesome and was very helpful
3101 Woodward Ave, Muscle Shoals, AL 35661, United States
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