Huntington Bank Quadrangle Dr, Bolingbrook

What was once the greatest bank I have ever done business with, is now the LAST bank I will do business with. First notice that as Huntington Bank has grown, their service is now towards their stock SHAREHOLDERS, and NOT THEIR CUSTOMERS. In just a matter of years, Huntington without noticed closed both of my business accounts and canceled a credit card while I was overseas building our resort business. O.k, that is their loss, as they have forced all of our business transactions through our other bank, Capital One. Even more disrespectful to their customers, while the Covid-19 lockdowns and nationwide hold on credit card payments were enacted, all my other creditors zero balanced our amount due at the end of the freeze on credit card payments. NOT HUNTINGTON. They wanted all the months of back pay with zero forgiveness despite hardship and economic loss for their customers. And now finally, while Huntington brags about their "early pay" features,, they actually hold my deposits over the weekend before they will release them. Once again, my other banks that offer the same "early pay" feature, on the same day as the deposit is shown and held at Huntington, early pay is granted to deposits at my other banks. Huntington is no longer the Huntington it once was. Aside from longevity on our credit history, leaving a few dollars in our last remaining Huntington account, we have run out of reasons for using Huntington bank, in which ALL CONFIDENCE AND TRUST HAS BEEN LOST. This was by no means actions taken by Huntington Bank without awareness of what they are doing to their customers. This was INTENTIONAL CHANGES by Huntington Bank's former services to their customers. ***And Please, Huntington; do not respond with a "We're sorry to hear you tell everyone about how bad Huntington Bank is" response to this review, nor ask me to contact you. I've exhausted all attempts calling your customer service with nothing but "we're sorry we can't help you" results.

Yesterday I was faced with discrimination at this bank waiting to use the ATM outside. A lady approached me in the frigid cold with no jacket and heels just to ask me what was I doing and if I needed help. Clearly I'm waiting to use the ATM but if I was a white man in a suit and tie they wouldn't even look twice my way. But since I'm a Latino dressed differently I must be up to no good. This is how things start I just thank God they didn't call the cops because I would of had no chance. And yes unfortunately I'm a huntington member and thinking twice if I want to continue my business with them.

Worst bank ever had TCF before because the late hours they used to work. They said I wouldn't have any problems with my direct deposit no need to do anything so worng Huntington bank has bad employees with a nasty attitude had to close my account for good of you want to avoid a bad moment go to another bank.

LOVE THIS BANK.. Acct since 2016.. Ladies are efficient,pleasant and professional. Not a scam bank like the others! Thank you for opening another branch.. APP is easy and INSTANT!!

Perfect location literally right next to my apartment complex, an ATM that is easy to use from the car, and great staff and service. Only complaint is the ATM breaks down quite a bit.

Someone opened a fraud account in my name in Ohio. I called to explain I never lived there & cancel. Then sent me a bill that I owe $50?? WTH?

They refused to cash my check that was from their bank. The ONLY way they would cash it is if I opened an account with them. I drove to Naperville and they cashed it no questions asked.

Very nice staff always happy to go to this branch

Very nice employees make me feel right at home