Hilltop Bank Country Club Rd, Casper

Nicole made the loan process so easy! Did online application, a quick phone call, and a few emails back & forth. Took more time to drive from downtown than the actual loan signing required. A+++ Customer Service!

Everyone that I dealt with seemed genuinely interested in helping me get done what I needed to do.

This bank has been my go- to local bank for a long time. Even with all the quarantine going on, they were able to assist me with no problems. A big shout out to Malia and Byanca for their kind service and setting up everything I needed with ease. Thank you for always being friendly, it means a lot.

I have been a long time customer of Hilltop National Bank, in fact I started a mickey mouse savings account with them when I was a boy. Living in California under a stay at home order due to COVID-19, its been near impossible to get on the phone with anyone in California banks about the PPP loans available to us during this time. The first call I made to HNB I was able to get through and on the phone with Nadine Cownover, who very quickly helped me successfully obtain a PPP loan with help from other HNB employees. Thank you, I appreciate you all tremendously.

The people make the place and there’s plenty of good people that care about helping with honest friendly advice.

This new way of loging into your online banking for a business account using a token is the absolute worst! It never works I haven't been able to log on to my online banking account since going to the new service! Who ever thought getting a password sent to a little keychain device was a better idea than having a code sent straight to your phone via text, come to the party... it's the 21st century everyone is carrying a phone and most people do their online banking from a smart phone not a little keychain that doesn't work consistently. Come on hilltop let's use common sense and and make it easier and more convenient for the consumer.

Do not get a loan from this bank. All kinds of dishonest here. I have also had bad experiences at this bank in the past. Thought I would get a loan but they decided to add all kinds of fees. Do not go to Hilltop bank, that is my advice.

Have used Hilltop for nearly 7 years and have had no problems and always friendly service

I’ve been a member here for 18 years never treated with respect always waited on second. Horrible customer service.

The staff are all nice. No issues here.