Gold Financial Services N Hwy, Cedar Hill

Marti is very knowledgeable in what she does and she does an amazing job doing it. She is consistent and patient and when you need the advise or help she is there. I am glad I chose her to help me out with buying my first home. It took a little bit longer than expected but she still managed to clear it all out. I highly appreciate it Marti, wouldn't hesitate to do work with you in the future again.

Marti is very knowledgeable, courteous and goes the extra mile to get your mortgage/refinance completed in a timely manner. She answered all my questions and treated me with respect and dignity as I attempted to navigate unfamiliar technology. Great experience!!

We can't thank Mrs. Ramona Baldwin enough for making our home buying experience very painless as possible. Even when we thought that we weren't going to be able to complete the home purchase, Mrs. Baldwin reassured us that everything was going to work out. You alleviated my stress level and made what was a stressful point within the process stress free! She went above and beyond anything we could have ever expected. Your knowledge and expertise is unparalleled. We can not thank you enough for taking us through this process step by step all the way to the end! We are thrilled that you were apart of this journey with us! At the end of it all, we felt that you were more than just our loan officer/lender. We felt like you were family! We thank God for you and thank you for helping us make our dream home a reality!!!

Marti was very knowledgeable about the entire loan process. She responded quickly to the questions and concerns that my husband and I had. She was patient, friendly, kind, and understanding. I am very satisfied with her quality of work and highly recommend. Thank you Marti!

The home buying process can be very intrusive but I felt very comfortable with Marti. She was great with educating me and advising me throughout the process. I’m so glad my agent referred me to her.

We thank you Ramona Baldwin for making our home buying experience very painless. Thank you for your experience and expertise. We appreciate you taking us through this process step by step. We know what God has for you is for you. So, we thank Him for His direction and leading us to you! Thank you for helping make our dream a reality. I personally would like to thank you for alleviating my stress. You said to me, " you don't need to stress, let me do that." I needed to hear that. In that moment I was good. Cedric and I are glad that you were apart of our journey!

Jesse was on the ball from day one. He went above and beyond to make sure we had all of the information we needed and was always available to make closing on our home quick and easy. As our first home, I was worried it would be a difficult process, but Jesse made it all seem effortless. He is a hard worker for sure! I would definitely recommend him and Gold Financial especially for first time buyers.

Ramona is very professional and will push for her clients in which means she wants to accomplish the goal of you attaining your home. I am very satisfied with her services and highly recommend her.

I want to Thank Ramona Baldwin for her help with taking my husband and I on as clients. Ramona, you made this process very painless for us and we so appreciate it. Thank you for walking us through this process, step by step. Ramona, thank you for your experience and expertise as it got us (me personally) through this process. We know that we were led by God in this journey and He led us to you. So, we say Thank you!

These people are so difficult to communicate with! Once we submitted all of our info we were told by her "assistant" that Ramona would be in contact. 2 weeks later after numerous calls and emails, she finally called us after hours from home and asked us ALL info all over again claiming she never received all details and we had to answer multiple redundant questions. Which even still ok, that's not a huge deal, we figured "hey she's busy it's ok". So once we were told we needed to work on a few things and try again in a few months, we received an email (multiple after that) stating that we needed to submit some additional info in order to potentially process our loan. We also received a letter stating that we needed to reply within the week. SO of course at this point we are totally confused but thinking we have another chance, we start calling and emailing asking to please return our call/emails in regards to this request asap. My husband would get calls declined with a text saying "can't talk right now" as a response!! No email ever was returned nor call from Ramona nor Christina. This business is very unprofessional and the customer experience was lousy. I am confused as to how any of these people even got help if we couldn't even get an answer! No, we are not bitter. We actually at some point called to just ask for advice on fixing credit issues..smh. By the way, I tried posting a review on the actual website as well and it requires for you so submit your info so they can give you permission to do so... Now remember, we are only speaking from experience and cannot speak for all these other so called "reviews" on here.