First Montana Bank Mineral Ave, Libby

First Montana Bank put me in collections over 700$ .... meanwhile I tried to pay with a debit card. They don’t allow that. I had 10 times the balance in my US bank account. When I was finally able to set up automatic payments they put me in collections a couple days before the first payment was received by them. They proceeded to cash all my monthly payments and never once notified me I was in collections. Over 700$. I can’t understand how they wouldn’t accept a debit card payment from US bank. They didn’t understand that the bank lobbies in Minnesota were mostly closed. I couldn’t set up the payments. My credit went from 690 to 530. Over 700$. I’ve offered to pay the total and more. I’d pay 200$. 300$. 700$ extra to get my credit back. Bad people

I used a couple other banks in Libby for me and my business but have now moved every;thing to First Montana, they always gave me the best rates and customer service. I highly recommend them for personal and business financial services.

Drive up is very slow compared to our other bank.

The staff went above and beyond when we had estate things to settle. Everyone was very helpful and accommodating.

Very rigid and poor policies in place for customer service