First Horizon Bank N Vienna St, Ruston

If I could give a zero, I would. Absolutely the most unprofessional people I’ve ever dealt with. A client went there to wire money to our account and two days later it still wasn’t received. He tried calling and was put on hold, so he went there to pick up a “confirmation.” I tried calling them and was put on hold for 15 minutes. I hung up, called again, and was on hold for 10 minutes. So I went there and called on my way because they would be closing in a few minutes at 4:00. I told them I would be there right at 4:00 and to have a manager meet me. I got there at 3:59 and the door was locked. I called and they refused to send a manager and just again put me on hold. The money had not been wired for TWO DAYS on a deal that should have closed. Their completely lack of any responsibility or even cooperation, refusing to even pick up the phone to discuss it, is straight-up disgusting. I will NEVER EVER deal with them again and highly recommend you not waste your time.