First Community Credit Union Pacific Ave, Forest Grove
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Reviews
There are 10 customer reviews. Check out their experiences with this business.
7
78mschevy1Drive up ATM always has problems. Most of my transactions are deposits and the ATM is either down for servicing or unavailable to deposit. I have tried different times during the day/evening and weekdays/weekend.
Response from the ownerWe apologize that the ATM was down during your visits. We appreciate you letting us know and will work to get this corrected as soon as possible.
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Ayden Case1Messed up my ssn while applying for a auto loan and now I have to go through all these steps to fix it when they said I gave them the wrong ssn (which was the right one).
Response from the ownerThis is not the type of service we are committed to delivering. We pride ourselves on providing excellent service and have immediately resolved the issue. Please accept our sincere apology.
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Mauricio Montes1Leaving another negative review. I had asked this bank to accurately spell my name on my card. They dropped the ball on this. I can't rely on this bank to do basic transactions, card name changes etc. I don't get results until after I bring up an issue and I always get the same response that they care about their customers. Their actions have shown that they don't.
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Josh1They have shared banking with the credit union I use, but apparently it's only on the outside atm so the turned me away when I wanted to come in to get my coins counted, and deposited(about $50 worth) Very rude, and petty.
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Brian1This place is the worst. When I first moved to the area my fiancé (now wife) tried to open an account but since all the bills were in my name, should couldn't "prove" her address. Even though she had mail in her name from the USPS (that's the federal government by the way) they denied her an account. I ended up opening up an account, even got my car loan through them. Today we went in to put her on my account and were told that they had to run a credit check to ad her. I've NEVER had a bank or credit union run my damn credit. It's not a loan, it's an account. So I told the teller that I'd be in next week to cancel everything I have with them. All I got as a response was a smile and an, "Ok".
Response from the ownerWe are disappointed to hear that your experience at FCCU did not meet your expectations. Please let me explain the reasons why we require identification, reliable address verification and credit reviews for new members. In order to meet our obligations under the Bank Secrecy Act and protect members from identify theft we gather and verify information on all new members. If you recall, we required the same information from you when your account was opened, including a credit check. Your wife was counseled in advance of the credit check and authorized us to complete it. Had we known of a concern we would have halted the process immediately. We are committed to protecting our members privacy and helping them achieve their financial goals. It was never our intention to offend you.
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June Eillenberger1Horrible, horrible customer experience. Teller Tracey (sp?) was proud of the fact that she was unhelpful to me, even smirking as I got frustrated and walked out. I wouldn't go back there even if they had the best rates in town. ATM broken 1/5/18 and 1/19/18.
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Raiden4I use the ATM at this bank to make deposits in forest grove. My gripe on this place is the ATMs are so old, they use deposit slips. Hopefully during their renovation they consider upgrading to newer scanner technology for instant deposits.
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Lori Holland5Love the people here. Very helpful.
Response from the ownerThank you for sharing your experience! We are so glad to hear you enjoy banking with us.
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Christian McManus5The people here are always happy to help, they've gone out of their way to help me out several times, and I'm always greeted with a smile :) I have never had a problem here!
Response from the ownerHi Christian, We really appreciate you sharing your experience with First Community in Forest Grove. We love hearing what our members have to say and are pleased to hear you enjoy our customer service. Thanks for your loyal membership :)
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Leslie Fong4ATM has been updated and is great except if people don't wait back at the line they can view pretty much everything you're doing
Business Info
3924 Pacific Ave, Forest Grove, OR 97116, United States
Nearby Title loans in Forest Grove
FAQs
1. How Can I Get Connection With First Community Credit Union?
You can dial this phone number +1 503-992-1768. Or you can Visit its website and submit the loan form over the internet.3. How to Get a Loan at First Community Credit Union?
To get the loan you need, you can Visit its website and submit the loan form online. If you are searching for payday loans online with easy application, you can click here for more useful info.5. What to Do if I Fail to Pay Off My Loan?
Kindly talk to your lender if you are struggling with the monthly payments. Different lenders have different solutions to late payment. It is important to check carefully before signing any loan agreement.
2. What Is the Address Of First Community Credit Union? How to Reach It?
First Community Credit Union is located at 3924 Pacific Ave, Forest Grove, OR 97116, United States. Just look up the map and pick out the most convenient route to access this place.4. Is First Community Credit Union an Agency or a Direct Lender?
First Community Credit Union is a Credit union. To bring you the most effective loaning process, we enable you to access a variety of honest lenders over the internet. You can visit our platform to secure a personal loan online with no hard credit check.6. Does First Community Credit Union Offer Loans for People With Bad Credit?
Yes, but if you want to higher your chances of getting approved, we just come in handy! Just visit our platform to apply for an installment loan online for bad credit with flexible payment options.