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First Community Credit Union 01
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Credit union

First Community Credit Union Biddle Rd, Medford

4.3
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(9)
Closed
Wednesday9AM–5:30PM

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    Reviews

    There are 9 customer reviews. Check out their experiences with this business.

    4.3 / 5
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    • M

      Michael Hern
      1
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      STAY AWAY! STAY AWAY! STAY AWAY! My company opened a business account here. After a few months FCCU would request multiple pages of questions be filled out. We did fill out the forms, but FCCU would end up sending us approximately 6 letters of the same questions. They did not like the fact we would withdraw large sums of money. They wanted us to open multiple accounts for each of our ATM's. (I'm sorry but didn't Wells Fargo have something similar go on? Tellers and bankers gaming the system and opening unnecessary accounts) When we showed them where the money was coming from they continued harassing my business partner and I. The bank manager swore he was "on our side" but would never let us talk to the "risk management" department that wanted to shut down our account which they eventually did. We asked who makes up your "risk management" dept. and they wouldn't give that information. I have multiple phone call recordings, letters, and emails documenting everything from start to finish. Trust me when I say that the recordings are not good. FCCU is a garbage Credit Union.

      Response from the owner

      Your attempt to damage the reputation of First Community Credit Union now by misrepresenting what took place 12 months ago is dishonest. The Bank Secrecy Act and Anti-Money Laundering laws require financial institutions to monitor and know why businesses are using large amounts of cash to help federal authorities stop money laundering, tax evasion, and other crimes. Your account at First Community had no monthly service charge and no fees for cash usage. All attempts to structure your account relationship was to find a way we could continue to serve you and meet regulatory requirements. Employees were never paid incentives to open your accounts in our attempt to serve you and meet these requirements. The contact information for the branch and the Risk Management Department were on all correspondence. No calls are screened at First Community and all members of management are accessible to the public directly, including the CEO. When we are unable to fully reconcile how cash is being used, based on the stated purpose for the account, we may choose to ask a business to find another banking relationship.

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      Trent Stevens
      5
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      Absolutely the best branch I've worked with. They went above and beyond for me. Reed, Ashton, and Lisa make you feel like one of the gang and will do whatever they can to make things happen. I can't believe how impressed I was with their amazing work ethic and professionalism.

      Response from the owner

      Hi Trent, Thanks for your awesome review; we love hearing from our members. We work hard to provide excellent member service and are happy to hear our Medford staff hit the mark! Thanks for your loyal membership.

    • M

      Mysti Jacob
      5
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      We recently applied for a vehicle loan and were delighted at how easy and fast the process was. Also, we received excellent terms. When the car dealerships tried to beat FCCU's terms, they couldn't. I would especially like to thank Patrick Welch at the Medford branch for the amazing customer service and thoroughly explaining the terms and the process.

      Response from the owner

      Hi Mysti, Thank you so much for taking time to share your experience with First Community in Medford. We love hearing what our members have to say and are pleased to hear Patrick was able help with your vehicle loan. We take pride in providing our members with exceptional customer service. Thank you for your loyal membership!

    • J

      Jeff Zippi
      4
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      My local branch In Medford has a great manager and crew

    • S

      Steve Pring
      5
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      Great people, great rates, great service! Definitely recommend this Credit Union.

      Response from the owner

      Thank you for sharing your experience with us! It is our priority to deliver exceptional service and competitive rates to our members. We are so glad to hear that is what you received. We look forward to serving your banking needs in the future.

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      lynsta bemis
      5
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      Wonderful people. Always helpful. Good banking company

      Response from the owner

      Thank you for your kind review! It is our mission to deliver exceptional service to our members and we love hearing that is what you experienced.

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      Tag Spilman
      5
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      I have banked with this branch for several years and love them. The staff is friendly and helpful.

      Response from the owner

      Thanks you for sharing, Tag. We are thrilled to hear you enjoy the staff at our Medford branch. Thanks for your loyal membership :).

    • R

      Rogue Dad
      5
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      Great customer service. Quick Friendly helpful and knowledge able service. Alwats treats me like a friend.

    • L

      Light Bringer
      5
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      Always treated like family. Best banking Experience

      Response from the owner

      Hi Shaz, Thank you for sharing! We are glad you enjoy banking with First Community in Medford. We pride ourselves on providing excellent service. Thank you for your loyal membership.

    Business Info

    1380 Biddle Rd A, Medford, OR 97504, United States

    Nearby Title loans in Medford

    FAQs

    • 1. How Can I Get Connection With First Community Credit Union?

      You can ring them at this phone number +1 541-282-7700. Or you can Visit its website and submit the loan form over the internet.

    • 3. How Can I Request a Loan at First Community Credit Union?

      To get starterd, you can Visit its website and submit the loan form online. If you are searching for payday loans online with easy application, you can click here for more useful info.

    • 5. What Will Happen if I Can Not Repay My Loan?

      Just negotiate with your lender if you are likely to fall behind on the monthly payments. Different lenders have different solutions to late payment. It is important to check carefully before signing any loan agreement.

    • 2. What Is the Location Of First Community Credit Union? How to Get There?

      First Community Credit Union is located at 1380 Biddle Rd A, Medford, OR 97504, United States. You can check the map and pick out the most convenient route to access this place.

    • 4. Is First Community Credit Union an Agency or a Direct Lender?

      First Community Credit Union is a Credit union. To bring you the most effective loaning process, we connect you with a variety of honest lenders over the internet. You can visit our platform to obtain a fast personal loan online with no hard credit check.

    • 6. Does First Community Credit Union Offer Bad Credit Loans?

      Yes, but if you want to boost your possibility of getting approved, you can turn to our broker service! Just visit our platform to secure an online installment loan for bad credit with flexible payment options.