Drake Bank Paul

My husband and I work with Drake Bank to finance our small business. There are other banks closer to our home, but the support and personal attention we get from the Drake Team is excellent. Every time we call, a real person answers and assistance is immediate. Bravo

I went to this bank because they were the issuer of a payroll check I had received and I had been in the area it was closer than going to my regular Bank. They then proceeded to charge me $20 to cash that payroll check which I found predatory. Since they were the issuer of that payroll check I found that to be a little odd. They then proceeded to make me wait almost 25 minutes because I told the manager it was predatory. I then had to call the bank and speak to somebody on the phone for them to cash my check because they had me fingerprint and write my phone number on it and decided halfway through that transaction that they weren't going to take my check at all which they issued. I'm unsure what the $20 service fee was but I did not get $20 worth of service from this bank today

When I wanted to grow my business, I started looking for a bank that was ready and willing to work with me. As a small business owner this can be very challenging. During an exhausting search of finding the right bank over 10 years ago I was referred to Drake and never looked back. Dan, my current banker and the rest of the bank truly care about their customers. They take the time to advise and help set their customers up for success. They really make you feel like a partner and family member. Since becoming a customer of Drake they have helped me grow my business exponentially while helping to advise and educate along the way. I cannot wait to see what future holds. Thanks for everything!

I've been fortunate enough to work with Drake Bank's team through two businesses I have managed. Additionally, I moved my personal banking to them in 2020. The personalized service and ability to feel like you are working with friends is extremely important to us. My banker, Scott Swenson, has done a phenomenal job over the years of preparing us personally & professionally to know all of the services available to us. I've worked with Scott for many years and he consistently calls or emails me back in a timely fashion. He always makes us feel like we are a top priority to him. I've referred and will continue to refer friends, family, and other businesses to Drake Bank. Additionally Scott has introduced us to many Drake Bank team members (Annmarie, Gino, Greg, Melissa, Brianna, Laura, Daniel, Luke) so when a question or issue arises, we have many people we know, like, and trust to work with. Also if you have a moment to meet their mortgage lender, Stephanie Scarrella, it will be time well spent. She has been able to provide guidance, expertise, & honest feedback to every one I connect her with on their residential mortgage situation.

I've worked with Drake Bank as my business, personal and family banker since they opened their doors. The relationship Drake Bank has established with me is probably the best business relationship I've ever encountered in my 40 year business career. Drake Bank consistently strives to understand my business and provides suggestions as well as creative banking services to meet my unique requirements in healthy markets as we'll as difficult markets...they are always ready to help! Drake Bank and especially my banking officer Annmarie Becker truly does "serve and build trust" each and every day..."they make it happen!" Fred Betz-CEO BETZ-TEK, Corp.

I can NOT say enough good things about Drake Bank! Our company was sick and tired of the impersonal service, extensive fees and complications of dealing with our big national bank so we reached out to Drake to see what they could do for us. I am THRILLED with the personal service, attention to our banking needs, willingness... EAGERNESS to help us meet our goals and the EASE of doing business at Drake! Dan Batten treats us like we're family. He is always prompt in responding to any call or question, and he and the Drake team have changed our banking from dreadful to EXCEPTIONAL. FYI: I am not a friend or relative of anyone at Drake, nor do I know anyone who works there. We are a smaller business in St Paul that just wanted to be treated with respect and get good service from a bank, and we wanted a COMMUNITY PARTNERSHIP with a bank that cared about helping our business grow and succeed. I called Drake and simply inquired about services... what we discovered is that there is NO comparison between our previous banking experience and the amazing service we get from Dan and Drake Bank. They are interested in our business, committed to helping us achieve our goals and treat us like a valued customer... something we did not get from the bigger corporate bank. THANK YOU DAN. You and Drake make banking easier, and much more pleasant! hd North America LLC

My husband and I have been at Drake Bank from the moment they opened their door and hung their sign. We really love the amazing attention that we received from Annmarie over all of these years, along with the staff. Annmarie has astounding attention to detail. She's warm, receptive and has a smart way of handling any of our business needs. We would never look for another bank to bank at. Sincerely, Barbara & Daniel Lager

Drake Bank has been a great bank for us for over 10 years now. We went with a smaller bank for better customer service and a small town bank "feel". Their the best. During their recent new on-line banking transition Annemarie and Melissa along with other operations staff have been terrific and have worked with us directly to customize our multiple accounts and profiles. Keep up the great work and excellent customer service.

I have done my personal and business banking at Drake for many years. I initially chose Drake because it was close to my work and it was a community bank. I have stayed with Drake because of the fantastic customer service I have received there. The staff at Drake bank really care about their customers, and go out of their way to help me when I need it. When I have a question about my accounts I either call or stop into the bank and there is always someone available and happy to help me. I highly recommend Drake Bank!

Our family business switched to Drake bank a little over six months ago after leaving a local bank that we have been with for over 40 years and what a difference it has made. My personal connection with Drake was with Bill VP of commercial lending he was very friendly, knowledgeable and professional. When you walk in they make you feel like your part of their family I would highly recommend taking a look at Drake bank for all your banking needs.