Cooperative Title LLC Charleston

These people are unable to calculate simple addition and subtraction. Not to mention overcharging for incidentals. Currently we have a slight discrepancy over $24,000 in their closing cost calculation. (this is not part of the down payment, that amount I set at the beginning) of course both Cooperative and the finance company have the assistants, assistant working on it. I will update this if either they can work these figures out or I postpone closing and use a different company. Either way Cooperative has been anything but cooperative.

Cooperative Title is the best! they are quick to get title searches back, Really go the extra mile for clients. Susan answers calls all hours, nights, weekends and always so pleasant. Ray is extremely wonderful at what he does. Can not say enough great things about Cooperative Title!

Good and helpful service. Always answers phone calls and returns emails.

We sold a house in January 2020 and Cooperative Title represented the buyer. A week after the closing date, we noticed online that our mortgage was still not paid off. We had to get our own attorney involved to deal with them. Cooperative claimed that they attempted to wire the funds to pay off our mortgage but Wells Fargo rejected them because they required two sources of identification. We called Wells Fargo and they had no knowledge of that. Through our attorney, we asked that they provide the wire confirmation proving that they attempted to wire funds on the date of close, but after several requests, they never supplied the confirmation. At best, they attempted the wire but didn't bother to confirm it went through, and no one at Cooperative noticed there was an extra $200k sitting in their account for a week. More likely, someone just forgot to initiate the wire. Incredibly sloppy. By the time the error was found, Wells Fargo had applied a late fee. Cooperative did send us a check to compensate us for the late fee and additional interest charged, but even that took several requests and issued no apology. Imagine if the closing date was later in the month and it wasn't just a late fee, but reported to our credit as a late payment - all because we assumed Cooperative did their job and paid the loan.

Susan and Ray are the best. You ask you get. I have had the pleasure in working with this office for over a year. I know they will get the job done above and beyond. Great team to work with.

Ray and Susan are the best at what they do and are always so responsive. They answer any and all questions. Definitely recommend!

This is the 2nd time we had a settlement with Ray at Cooperative Title in 3 months. Susan and Ray were very helpful and accommodating.

Closing was fine, but no mask was worn no explanation or socially distanced option offered. Just a heads up to those trying to be cautious with Covid exposure.

Great experiences when working with Cooperative title. Really appreciate working with such great people!

Ray was cool and made the closing not tense-highly recommended