Car Loan Unlimited S Dixie Fwy, New Smyrna Beach

I went to the New Smyrna location and we discussed purchasing a 2006 mustang upon test drive we noticed issues and they advised they would fix the next day. I asked them if we purchased the vehicle, Could we have our mechanic check it out that night and get any issues fixed along with the issues found in test drive. The salesman agreed. The next day my son brings the car back to the lot to be fixed, he sat and waited for it, when he brought it home it ran even worse. We have a real mechanic check it out again valve cover gasket put on wrong, fuel injector #6 took out during repair and not put back, battery was unmounted horn not working and fuses were pulled and we were not sure where they even went, the rear tire issue not resolved as the tires fell off taking to other shop. My teenage son could have been killed because of your careless mechanic. The tow company driver and local police that had to get my sons car out of the middle of the road advised they have done more than one tow and traffic block off for vehicles that broke down from this place right after purchase. The worst one being a car completely infested with roaches they sold someone. How bad do you have to be to have a list of horror stories from tow companies and local cops??? No calls or emails responded to even after they told me They would provide assistance to correct the issues with the car.

All they want is your money … My son bought a car. And put $2500 down drove it for seven days. The car shut off on him they picked it up with a tow truck took it to their mechanic said the oil pump quit working he picked it up from the mechanic four days later drove it two blocks up the road and it blew up. All they were worried about was the first payment on the car and asking him to help with the towing bill after they replace the motor out of the junkyard with no warranty really shady place would recommend you spend your money somewhere where there’s good communication throughout this whole process could not get a hold of anybody owner was supposed to call him left him hanging when they were on the side of the road will not help them out with anything on this process. I have had a tree do more for me than these people would they are typical sales people when it comes to selling cars watch them because they are not gonna watch you they don’t care they just want your money.

Bought my car with APRIL about a month ago in which she went ABOVE & BEYOND showing her care and compassion with her customers. Due to situations I arrived at her door as they was closing in which she was familiar with the issue so she stayed over to help me with the male (sorry don't remember his name) but he was also very helpful as well with helping get things done that night. I'd recommend her to buy your next vehicle from as she isn't like other pushy car sales people and will allow you to breath and pick out the best vehicle of YOUR choice.

I called and spoke to TJ. He told me he had a Corolla in good condition for about 7-8 grand that I could put a 500 down payment on. I made it very clear I absolutely NEED a car, and I had to Uber there so it has to be good. He told me not to worry, that it was something I’d be able to come check out and leave the lot with. I made it VERY clear I needed this Toyota Corolla to be driveable and ready to leave since I took an Uber from Winter Park to New Smyrna. Again, TJ told me not to worry that I would be able to leave with the Corolla. Sure enough, I take the Uber all the way from winter park, get there, the corollas at the front. The Corolla was missing it’s side mirror, it’s rear view mirror was on the seat not even on, the drivers side seat is stuck all the way back and can’t adjust, the fender was coming off, it had looked like it had been totaled. I trusted them, told them I couldn’t be screwed over because I have to spend so much money to get down to their office. I was lied to about it the state of the Corolla, and since it wasn’t even legal to drice without the mirrors, I was lied to about leaving the lot with it. They don’t care about customers needs, or any inconveniences for customers. They only care about getting you down to their store to sell you a 7,000 dollar piece of junk that probably won’t even drive out of the lot. Waste of my time. Do NOT do business with them. If I could give negative stars I would. Completely unprofessional.

I bought a Prius from April. Two days later, my dashboard was looking like a Christmas tree with all sorts of lights. It turns out the hybrid battery was bad. It also showed other codes. It’s hard to believe they didn’t know about the problem. I still gave them the benefit of the doubt and went to a Prius mechanic she recommended. I spent $1400 to have it fixed. Next day the lights were back on. At this point, my girlfriend and I have spent around $11,000 on a car that’s unusable. We are going to have to buy another car. I asked April if they would take the car back; she hasn’t answered. She also pretended not to know my girlfriend when the latter called her to complain about the car. To add insult to injury, I’m still waiting for my new tag and it’s been around 4 weeks. I understand we bought the car “as is” but it’s hard to believe they didn’t reset the dashboard to make the lights go away. You don’t need special equipment for that. I would really avoid these people. They’re criminals looking to make a quick buck on junker cars that appear to be okay. I’m really disappointed in April since we trusted her.

**Do Not Buy from here** Complete crooks....Unreliable cars. Used them 2 years ago and they put me in a car and said dont worry about airbag light being on its just a "sensor"....well time goes buy and i had an accidents and there was completely no air bags in the car at all!!! Second time using them i knew i shouldnt but they worked with me and put me in a wonderful peice of junk that broke down three days later and i was with out a car and out of money eventually. The car was the most unsafe car ever!!!

Walked in office there was a lady at desk on phone who did not even acknowledge me. Needless to say after waiting about 10 mins with no response I walked out. Very unprofessional and rude.

I Had a great experience with them and April treated me so well

Very dissapointed with the decision me and my husband have rushed ourselves into as young adults and parents. Around summer we had a Nissan that was coming up with its own issues that we knew we werent eligle to afford. So we decided to look for a different options. We looked and looked and ended up here as our last resort. They have nice cars . Some old years , some beat up , some really newly. We were interested in a jeep Patriot 2016 that was nice . But had a few dents and no rear mirror. But we said whatever let's test it out. Drove it , was ok , not the best but ok. Told him it's a nice car but we were concern about sound and had it as an option but wanted to look into others then Said there was nothing wrong . It was apparently the only choice we had only the lot within our budget. Now keep in mind out budget was 300-350. And now we're a month in . Car is 400+insurance , had a tail light out. No oil change was done before sell. Car continuously heats up, tire rod issues , no engine air filter . I mean I got an inspection done car fixes are work nearly 3K. Seriously so sad we have to drive a FAMILY car in fear and have money drain out our bank for a unprofessional and uncommunicative DEAL. The dude I go through to communicate with for the car , is very disrespectful , does not communicate professionally what so ever. a BIG NO NO. Do not put yourself in my shoes. This lot is not worth it. Do not work with you , will not even hand your tag over a missing DOLLAR.

Girls in office friendly.Decent selection of used vehicles.