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Capstone Realty Professionals 01
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Real estate agency

Capstone Realty Professionals E Mcdowell Rd, Phoenix

4.4
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(10)
Closed
Monday9AM–5PM

    Services

    • Buying Agent Services
    • Commercial Property Buying Sales
    • Luxury Property Buying Sales
    • New Construction Sales Leasing
    • Property Auctions
    • Property Buying Sales
    • Property Management
    • Property Rentals
    • Real Estate Investing
    • Real Estate Sales Management
    • Short Term Property Rentals
    • Buying Selling

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    Reviews

    There are 10 customer reviews. Check out their experiences with this business.

    4.4 / 5
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    • D

      David Smeeth
      5
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      Amazing company staffed by amazing people! I am 110% satisfied with all the work these folks have done for my Scottsdale rental property. We've had some very significant challenges in keeping the tenants happy, and while these challenges aren't Capstone's fault, they've been handled expeditiously and with great diplomacy. My tenants are still happy! A special shout-out to Evan Kopulos as she's been our main contact and deserves 90% of this praise. Keep it up Evan, you rock!

      Response from the owner

      David, Thankyou for the glowing review! Property management can often feel like a series of unfortunate events but your understanding of the process really helped in getting things done efficiently and quickly. From behind the scenes, Evan absolutely crushed it on this one and even impressed those of us that thought it would take a different turn. Thanks for taking the time to show her your appreciation. It goes a long way! Best, Ed

    • L

      Linda Liewer
      5
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      Ed and Evan and the team are the best. My house was a rental with them for 8 years and just last month it sold. Ed walked me through everything with patience and knowledge of the market. He calmed my nerves when I was less than confident with the buyer's Title Company. Thanks to all.

      Response from the owner

      Thanks you so much for your appreciation Linda! It was an absolute pleasure working with you and we so happy for your outcome. You were so wonderful to work with for all those years. You will be missed!

    • L

      Lane Johnson
      5
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      Ed and Team have been nothing short of amazing for the last 10+ years in both the management and recent sale of our home. Their attention to detail and professional communication are 2nd to none, would highly recommend their services if you're in need of property management or listing/buying a home.

      Response from the owner

      Lane thanks so much for the great review. You both placed a lot of trust in us, thank you! Glad we were able to finish up so strong!

    • L

      Lucas Byrnes-Norton
      5
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      Capstone was AMAZING to work with in selling our house and assisting us with finding a rental property as we prepare for our next buy. Ed was phenomenal to work with and helped us sell for well over our expectations and over asking price. Ed has built an AMAZING team at Capstone and each person we worked with is a testament to his passion for both real estate and ensuring a happy place to work. Alex S. was especially helpful throughout the entire transaction. She was always available no matter how big or small our asks were, she was honest, enthusiastic, empathetic and kept everything beyond organized. Without a doubt Alex made this whole transaction fun and exciting, while being on top of everything at all times!! Capstone sets realistic expectations to never leave you guessing, not a day went by where I felt unsure of where we were at in the process or what the next step was. We also utilized Capstone's property management to secure our rental while we search out our next purchase. Transitioning from selling a house to a rental all under one company eliminated SO much stress and made aligning dates a breeze. In our two weeks in our rental, Capstone's property management team has been an absolute delight to work with and turns around work orders in no time at all; further exemplifying the phenomenal service of Ed and his entire team. If you are in the search for anything real estate related, you will NOT be disappointed using Capstone.

    • D

      Delshae Williams
      1
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      If I could give no stars I would,this is specifically twords evlan she treated me as if I couldn't afford the property I was applying for I think that was very unprofessional of her I provided all my information and met all capstone's requirements just for them to say the owner wanted to see my account in good standing, Never has anyone asked to see that especially withy landlord saying Ive been a good tenant paying on time the past 2 years and I provided more than enough income with no negative on my background or credit.

      Response from the owner

      Hi Delshae, We appreciate you taking the time to provide constructive feedback to the team. Here at Capstone we are invested in the success not only of our owners and properties, but also our tenants. Our thorough screening process is designed to ensure that all qualified tenants are provided equal opportunities to rent our properties. We review all information provided during the application process and when information is insufficient or incomplete we often require additional documentation. We would like to apologize if this request felt negative in any way. All our income verification requirements are listed in our application process, however this feedback is a great opportunity to help us educate our applicants moving forward. We wish you all the best in your search for a home!

    • B

      Becky Ramsdell
      5
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      We started off planning to manage our own rental properties but after some challenging experiences, we realized we needed a property management company. We found Capstone Realty Professionals, and they have been nothing short of amazing. They've managed our properties for 6 years now, and I doubt we would still be rental property owners without them. Evan has been very responsive and helpful any time issues have come up with the properties. Ed has sold our personal residence and one of our rental properties for us. Capstone took care of arranging everything that needed to be done to get our rental property ready to be put on the market. With both sales, we got full price offers that closed smoothly. It's clear that Ed and his team love what they do. Good property management companies are rare, and Capstone is the best.

      Response from the owner

      Thank you so much for the great review Becky! We have appreciated your trust and friendship throughout the years. Looking forward to helping you make more positive real estate memories in the future! -Ed

    • K

      Kevin Gilbert
      5
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      I’ve been working with Capstone for five years and I can confidently say that they are the best property management company that I have ever worked with. I have several other property managers managing properties in other areas but Evan and Ed are the best! Evan in particular has worked very hard for me over the years and has exceeded my expectations in more ways than I can describe. The support staff is great too! Everyone’s communication is excellent and their actions demonstrate that they really care about their clients. They are always available by phone and return emails promptly. I can also confirm that they are proficient in all aspects of property management and have taken excellent care of my properties. They have always placed good tenants who pay on time, stay for a significant amount of time and take care of the place. Their customer service far exceeds the norm and your success makes them happy. With Capstone, I have a true partner and a friend in this business. Thank you Evan, Ed and everyone else at Capstone!

      Response from the owner

      Kevin, thank you so much for the great review! The team was stoked to see you put something out there and they appreciate it as well. Thanks for valuing our partnership! Best, Ed

    • C

      Charlsie Jackson
      5
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      I loved renting from Capstone Properties. My husband and I lived in the property for 4 years. Whenever a maintenance request was put in or we reached out with questions, they responded very quickly. The only reason why we moved out was because we relocated out of state. We recently found out we will be moving back to Phoenix in a few months. Although the place we rented will not be available, I would love to be able to rent from Capstone again if there is a property they have within our budget.

      Response from the owner

      Thank you for the great review Charlsie! We would love to have you as tenants again or help you buy if it makes more sense to you and your family! Thanks again! - Ed

    • V

      Vicki B
      5
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      This company is fabulous and never disappoints! My husband and I have used Capstone for buying and selling properties as well as for property management. We couldn’t be happier. Ed, Evan and the full staff put their “smarts” and hearts into everything they do (including their community volunteerism). They always look out for us as their clients and are responsive, transparent, and ethical in every dealing we have had with them. I recommend them without reservation!

    • D

      Danielle Trask
      1
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      Capstone Realty Professionals unfortunately receive a 1 star from me. For many reasons. Mostly for charging us to replace carpet that was already old and worn before moving in. Told me there was severe dog stains, even though we had no pets in the home. Charged us for landscaping, even though we left it much better than received it. Charged us to paint walls when they would not provide us with the paint code do touch up as needed. During our time living there, we had several issues that went unattended to, provided cheap fixes, or took a fashionably long time to remedy. Charged us to replace the garage door, after it fell off the track at no negligence on our part. Would not renew our lease just long enough for our daughter to graduate high school. They took almost 2k from our deposit and forced us to move in a time such as today. I am very displeased with the outcome.

      Response from the owner

      Hello Jordan and Danielle, I'm sorry your experience with Capstone was a challenging one. It's not often a Capstone owner does not want to renew with a tenant and take on the expense that comes with a vacancy, but your situation was an exception. To avoid similar situations in the future our tenants can do (or not do) a few things: 1. They should not attempt repairs on their own. Tenant and owner obligations are clearly stated in the lease. 2. Trust and understand the process, which includes understanding the terms of the lease. 3. Treat the management team with respect and dignity. 4. Respect the owner's privacy. We pride ourselves at Capstone on three things: 1. Transparency, 2. Experience, and 3. Communication. We do our best to bring these three things every day which we hope benefits our clients and tenants. We find that when owners and tenants value these three things as we do, the relationship is a success. This market is very challenging for tenants. Rents are increasing, and COVID has not made moving any easier. Our recommendation is when tenants have a challenge, they bring it up and not let it fester, they also should ensure they are not just treating the home like someone owes it to them, but are actively maintaining the property and ensure they are adhering to the lease. When renting in AZ be aware that the landlord has 14 business days to get the disposition of deposits back to the tenant which we adhere to. A majority of our deposits are fully refundable as we are not in the business of keeping tenant deposits. The tenant-landlord relationship can be complicated however when both parties honor the process and respect the team, everybody wins. As I mentioned in our call before, feel free to reach out if there is anything else I can clarify for you. - Ed

    Business Info

    1425 E McDowell Rd, Phoenix, AZ 85006, United States

    Nearby Title loans in Phoenix

    FAQs

    • 1. How Can I Make Contact With Capstone Realty Professionals?

      You can call them at this phone number +1 602-354-4660. Or you can browse its official website and fill in the submission form over the internet.
    • 3. What Loan Services Can I Get From Capstone Realty Professionals?

      Capstone Realty Professionals offers you a variety of services which include: '
      • Buying agent services
      • Commercial property buying & sales
      • Luxury property buying & sales
      • New construction sales & leasing
      • Property auctions
      ' You can secure an auto title loan if you have a free vehicle title on your name.
    • 5. Is Capstone Realty Professionals an Agency or a Direct Lender?

      Capstone Realty Professionals is a Real estate agency. To bring you a digital loaning process, we enable you to access a variety of honest lenders over the internet. You can obtain a fast personal loan online in a swift manner.
    • 2. What Is the Location Of Capstone Realty Professionals? How to Reach It?

      Capstone Realty Professionals is located at 1425 E McDowell Rd, Phoenix, AZ 85006, United States. Just look up the map and locate the easiest way to access this place.
    • 4. How to Get a Loan at Capstone Realty Professionals?

      To apply for the loan you want, you can browse its official website and fill in the submission form online. If you are looking for payday advances online with same-day funding, you can go to our official website for more useful info.
    • 6. What Can I Do if I Can Not Pay Back My Loan?

      Simply have a talk with your lender if you have difficulty making the payments. Different lenders have different solutions to late payment. It is important to check carefully before signing any loan agreement.
    • 7. Does Capstone Realty Professionals Offer Loans for Bad Credit?

      Yes, but if you want to higher your chances of getting approved, we just come in handy! Just click here to apply for an installment loan online for bad credit with flexible payment options.