Personal Loans > Personal Loans Near Me > Colorado > Aurora > Bellco Credit Union
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Credit union

Bellco Credit Union E Cedar Ave D, Aurora

2.8
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(10)
Closed
Thursday9AM–5:30PM

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Reviews

There are 10 customer reviews. Check out their experiences with this business.

2.8 / 5
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  • q

    quinn Bonnicksen
    1
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    Idk what hag of an old lady answered the phone but she was rude af.

    Response from the owner

    Hello, Quinn. Thank you for taking the time to share your review. We take member feedback seriously. We'd like to understand more about your experience so we may further address it. Please consider emailing us at [email protected] with your preferred phone number. - Ashley

  • J

    Jose Olivas
    1
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    The customer service at this brance is unprofessional, rude and employees do not communicate with each other. Logan said one thing and Diana said something different, Jessica Gonzalez doesnt listen to her customers and only backs up her employees. Thinking about changes banks because of this unprofessionalism, this isnt the first time dealing with issues at this brance.

  • a

    amanda mitchell
    2
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    I come here monthly to pay my car payment as I like having the actual receipt of the payment as compared to online. I never really have an issue other than large lines and waiting times here and there. Today I was very disappointed. At 2:20 pm I arrived, not knowing they close at 2. The doors were unlocked and there many bankers and guests still in the lobby so it seemed welcoming. I was only 2 steps in the door and the lady at the stand instantly said "sorry we are closed, can I help you with something?" I replied with the doors aren't locked and her response was that they don't have control of that. Either way, don't Sky if you can help me with something if you really cant. Although she was polite about it, the way it was handled was fair.

  • J

    John Barnes
    1
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    I thought going to this location would save me time. The staff was friendly enough. But I think they all were fired from the DMV for working too slowly. C'mon, I have stuff to do. I can't wait all day for your coffee to kick in!

    Response from the owner

    Thank you for taking the time out to share your recent experience at our Aurora City Place branch. We are sorry to hear about the inconvenience. We value member feedback for continued improvement and have sent your review to our District Manager and Manager of this location for further review. If you'd like to speak with someone or are still in need of assistance, please email us at [email protected] with your preferred contact information. Thank you!

  • K

    Kevin Baconator
    1
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    Their ATM took my card and didn't give it back. It just said "ask Bellco member for assistance". The doors were locked, but the closing staff were inside. I waved my arms at them through the window and the guy mockingly waved back and gestured at me to go away. His lips were moving at me, but I couldn't hear what he was saying. He couldn't even be bothered to come out and hear what I had to say. So now I had to cancel my card since I no longer have it. I also don't have the cash I needed to width drawl. I'm canceling my account since I can't trust them to get my money out when I need it.

    Response from the owner

    Hi, Kevin. We're sorry to hear about this experience. We've forwarded your review to our CRO for evaluation. We will see what steps can be made to ensure a higher level of service moving forward. Thank you for reaching out to us!

  • D

    Dionndra Lopez
    1
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    Says they close at 1 but they lock the doors waaaaay before that. I got here at 12:59 and they wouldn’t let me in. Lazy employees if you ask me.

    Response from the owner

    Thank you for providing your feedback. We are sorry to hear we weren't able to assist you on the day you visited. Our goal is to provide a positive experience to all of our members! We'd like you to know that the doors are on a timer for security purposes. If you would like to provide additional information or if you are still in need of assistance, please email us at [email protected]

  • O

    Olissa Forsland
    1
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    Absolute worst experience refinancing my car. They had the loan previously, and did all the paperwork to refinance it - with themselves. They didn’t transfer the title over properly, and threatened to take my car. Now they want additional paperwork- that they have - and have threatened to take my car again. I’ve never missed a payment or been late. Terrrible. They don’t deserve the one star I had to leave to write this review.

    Response from the owner

    Hi, Olissa. We're sorry to hear about your experience. We've forwarded your review to our CRO and VP of Marketing for evaluation. If you still need assistance, please send us an email at [email protected] Thank you for contacting us and thank you for your Bellco membership!

  • 3

    303 BOYY
    1
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    There 6pm close is a lie. I had an emergency I needed cash I got there at 5:58 and the door was locked all they would say was closed sorry with there lips. If the sign says 6 its 6!! Not 550 or 5:55. Closing my accounts. 3 different ladies all just saying closed.

    Response from the owner

    Thank you for providing your feedback and letting us know about this issue. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. We'd like you to know that the doors are on a timer and are locked at 6pm and the branches do not have the ability to lock/unlock the doors. We understand your frustration and are passing along this review to have someone look into it further. If you would like to provide additional information or if you are still in need of assistance, please email us at [email protected]

  • M

    Meech
    1
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    Extremely difficult to deal with... no return call or follow ups when there's issues on their end. Communication is terrible. I've have bellco for over 5 years now with 3 different vehicles and this is the first time I had to deal with them face to face and I have to say I'm completely unsatisfied. Will not ever finance another vehicle with them again. Unbelievable...

    Response from the owner

    Hi, Demetrias. We're sorry to hear about this experience. We'd like to learn more about what happened so that we can make the necessary corrections. Can you please send us a detailed email at [email protected] and let us know what happened that led you to feel this way? Thanks for bringing this to our attention!

  • D

    Debbie Barton
    1
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    About 2 years ago, my daughter and I wanted to open an account at the Aurora City Place, Bellco. We were discouraged from opening the account by the financial specialist. We did go somewhere else and were treated well and continue to be with that Credit Union. My husband and I attempted to open an account at Bellco. Our attorney met us there and we met with the financial specialist. It happened to be the same one that refused my daughter and I 2 years prior. I didn't think too much about it until he started the run around again.....same as 2 years ago. Our attorney actually said that it appeared that he didn't want members very badly nor did he want the substantial amount of money that was to be deposited into an account. We were assured that he did, but just repeated himself again. Needless to say again we went someplace else. They were kind, not condescending, and we had no problem with the deposit.

Business Info

14302 E Cedar Ave D, Aurora, CO 80012, United States

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FAQs

  • 1. How Do I Contact Bellco Credit Union?

    One of the easiest way is to call their phone number +1 800-235-5261. Another way is to complete an application via their user-friendly website and wait for them to get back to you.
  • 3. How Do I Get a Loan from Bellco Credit Union?

    You can visit their store nearby or request a loan on their website. It's worth noting that a quick online installment loan may help you cover an unexpected expense better. We suggest you carefully consider all the possibilities and make an informed decision.
  • 5. What Should I Do if I'm not Able to Pay Back a Loan?

    Failure to repay a loan has a negative effect on your credit score. Contact the lender as soon as possible and see if you can work out a new agreement.
  • 2. How Can I Get to a Store of Bellco Credit Union?

    14302 E Cedar Ave D, Aurora, CO 80012, United States is the address of Bellco Credit Union. Use an online map to plan a route beforehand so you can get there fast.
  • 4. Is Bellco Credit Union an Agency or a Lender?

    Bellco Credit Union is a Credit union. If you are wondering how to request a loan, visit our website to learn about Fast Title Loans. With a focus on high-approval-rate title loans, it can also help you get multiple loan offers.
  • 6. Can Borrowers With Poor Credit Request A Loan From Bellco Credit Union?

    Yes. Borrowers can also visit our website to request a quick personal loan online with bad credit through Fast Title Loans, which is an online platform specializing in loans.